Risk Score
Pending analysis
Investment Range
$555,750 - $1,005,735
Franchise Fee
$40,000
Min Cash Required
$274,000
Total US Locations
110
Business Summary
Vital Care Infusion Services, LLC operates patient infusion and pharmaceutical businesses under the Vital Care® service mark. Vital Care franchisees offer infusion drugs, infusion supplies and equipment, infusion nursing, and other professional services for administering related healthcare. The business focuses on providing various therapies such as parenteral nutrition, antimicrobial therapy, and pain management, delivered intravenously, subcutaneously, or enterally, both in a primary infusion center with a closed-door pharmacy and in patients' homes or other outpatient settings.
Corporate History
Vital Care Infusion Services, LLC, originally founded as Vital Care, Inc. in May 1986, began granting franchises for its businesses in the same year. In October 2020, Vital Care, Inc. converted from an Alabama corporation to a Delaware limited liability company and rebranded as Vital Care Infusion Services, LLC. As of December 31, 2024, the Vital Care system included 108 franchised businesses and 2 company-owned locations. The company exclusively offers franchises for patient infusion and pharmaceutical services.
Financial Overview
Investment Range
$555,750 - $1,005,735
Franchise Fee (Low)
$40,000
Franchise Fee (High)
$60,000
Minimum Cash Required
$274,000
Royalty %
19.25%
Equipment Costs (Low)
$142,800
Equipment Costs (High)
$308,760
Working Capital
$320,500
Audited Financials
Yes
Offers Financing
No
Audit Opinion
Unqualified opinion
Financial Health Notes
Vital Care Infusion Services, LLC has received an unqualified audit opinion for its financial statements, indicating they are presented fairly without material misstatement. The auditors did not identify any substantial doubt about Vital Care Infusion Services, LLC's ability to continue as a going concern. Vital Care Infusion Services, LLC acts as a guarantor for a significant Credit Agreement of approximately $570,000,000, which is owed by its Parent and collateralized by all of Vital Care Infusion Services, LLC's assets. However, the Parent Company is currently in compliance with all debt covenants related to this agreement.
Financing Details
Vital Care Infusion Services, LLC does not offer any direct or indirect financing to its franchisees and does not guarantee any notes, leases, or other financial obligations. Franchisees are responsible for securing their own funding through third parties.
Performance Metrics
Total US Locations
110
Franchised Units
108
Corporate Units
2
Avg Square Footage
2,500
Franchising Since
1986
Legal & Compliance Analysis
Recent Litigation
No
Bankruptcy
No
Litigation Summary
Vital Care Infusion Services, LLC has no litigation history to report as of the FDD issuance date. Item 3 of the FDD explicitly states that no litigation is required to be disclosed in this item.
Bankruptcy History
Vital Care Infusion Services, LLC has no bankruptcy history to report. Item 4 of the FDD explicitly states that no bankruptcies are required to be disclosed in this item.
Agreement Terms
Initial Term
10 years
Renewal Term
10 years
Renewal Conditions
To renew their franchise agreement, Vital Care Infusion Services, LLC franchisees must notify Vital Care Infusion Services, LLC in writing between three and six months before the current term expires. They must have substantially complied with their current agreement and all other agreements with Vital Care Infusion Services, LLC or its affiliates, and have no existing defaults. All monetary obligations to Vital Care Infusion Services, LLC, its affiliates, and approved suppliers must be satisfied. Franchisees are required to sign Vital Care Infusion Services, LLC's then-current franchise agreement, which may have different terms, along with a renewal addendum. Within six months of renewal, the business location must be refurbished and renovated to meet current brand image specifications, including updates to equipment, furniture, and signage. Franchisees must also execute a general release of claims against Vital Care Infusion Services, LLC and its affiliates, ensure their Operating Principal, Key Manager, and Compliance Officer complete all current training requirements, and secure rights from their landlord to continue operating at the business sites. A successor fee must also be paid.
Training & Support Program
Franchisor Assistance
Vital Care Infusion Services, LLC provides extensive support to its franchisees. Before opening, this includes assistance with site selection and lease agreement review, providing construction specifications for the infusion center (pharmacy and treatment rooms), and reviewing architectural plans. Initial training is mandatory for the Operating Principal, Key Manager, and Compliance Officer, covering system operations, owner responsibilities, and quick start training. Franchisees receive electronic access to comprehensive manuals and patient documents, which they must adapt to local regulations. The business opening is approved by Vital Care Infusion Services, LLC once all pre-opening requirements are met. Ongoing support encompasses updating system standards in the manuals, reviewing franchisee-developed advertising, and managing a Brand Fund (if established). Vital Care Infusion Services, LLC also offers additional consulting services upon request and assists with site relocation reviews. Franchisees and their designated representatives are required to attend mandatory conventions, meetings, and teleconferences.
Initial Training Hours
64
Training Location
Corporate offices in Brentwood, Tennessee, or remotely
Ongoing Support
After opening, Vital Care Infusion Services, LLC provides ongoing assistance to its franchisees by updating System Standards in the Manuals and granting continuous access to these updates. The franchisor reviews all franchisee-developed advertising and promotional programs, requiring written approval within 15 days. If a Brand Fund is established, Vital Care Infusion Services, LLC manages it, providing unaudited statements of contributions and expenditures annually upon written request. Additional consulting services are available upon reasonable request, subject to staff availability, and may be delivered via printed materials, video, intranet, meetings, seminars, teleconferences, webinars, or in-person. In-person services outside the corporate office may incur a fee. Vital Care Infusion Services, LLC also evaluates sites for relocation or the development of new Remote Centers. Franchisees and their designated representatives must attend mandatory franchise conventions, meetings, and teleconferences, for which a reasonable registration fee may apply.
Franchise Requirements
Ideal Candidate Profile
Vital Care Infusion Services, LLC seeks franchise candidates who will form an entity to operate the business. The ideal franchisee must designate an Operating Principal, an owner with at least a 25% stake who holds full authority over business decisions. Additionally, a full-time Key Manager is required to oversee daily operations; this role can be filled by the Operating Principal if they possess sufficient experience and qualifications for a management position. A Compliance Officer, responsible for healthcare compliance-related decisions and participation in compliance initiatives, must also be appointed.
Industry Experience Required
No
Management Experience Required
Yes
Sales Experience Required
No
Technical Skills Required
No
Operational Details
Location Type
Hybrid
Owner Participation
Hands-On
Territory Type
Protected
Staff Count
3
Territory Size Requirements
Vital Care Infusion Services, LLC defines its franchise territories using geographic, zip code, or political boundaries, which are specified in each franchisee's agreement. The specific size of each territory varies based on factors such as population concentration and age, the number and types of referral sources, market share potential, and local competition. Consequently, individual territory sizes may differ among franchisees.
Staffing Notes
Vital Care Infusion Services, LLC requires its Primary Centers to be supervised personally and on-premises by either the Operating Principal or a Key Manager at all times the business is open. The Key Manager must be a full-time, dedicated manager, and can also be the Pharmacist-In-Charge if qualified. A licensed pharmacist and a person qualified to perform patient services must always be on staff when the center is open. Additionally, franchisees must hire a full-time, dedicated sales account executive. All employees must be appropriately licensed, trained, pass background checks, and successfully complete required training, including sterile compounding training for pharmacists and designated staff. Franchisees are solely responsible for all employment decisions, but must adhere to Vital Care Infusion Services, LLC's staffing standards. If a Key Manager departs, a replacement must be hired and trained within 60 days.