Risk Score
Pending analysis
Investment Range
$251,030 - $495,100
Franchise Fee
$30,000
Min Cash Required
$25,000
Total US Locations
44
Business Summary
Twisted Sugar operates a business that sells fresh baked cookies, custom sodas, beverages, and ice cream smoothies. Franchisees also have the option to sell various approved retail items like branded apparel. The business operates in a quick-serve environment.
Corporate History
Twisted Sugar was founded with its first location opening in August 2015 in Twin Falls, Idaho. Its predecessor, TS Franchise, LLC, began offering franchises in November 2018. Another predecessor, MWJ Holdings, LLC, continued offering franchises from November 2020. The current franchisor entity, Twisted Sugar Franchising, LLC, a Utah limited liability company, was organized on January 21, 2025. This entity acquired the outstanding membership interests in TWISTEDSUKA, LLC (formerly MWJ Holdings, LLC) on May 1, 2024, through its parent company, Landmark Brothers Development, LLC.
Financial Overview
Investment Range
$251,030 - $495,100
Franchise Fee (Low)
$30,000
Franchise Fee (High)
$40,000
Minimum Cash Required
$25,000
Royalty %
6%
Marketing %
2%
Equipment Costs (Low)
$74,380
Equipment Costs (High)
$139,350
Working Capital
$27,500
Audited Financials
No
Offers Financing
No
Financial Health Notes
The financial statements provided for Twisted Sugar Franchising, LLC in Exhibit H are explicitly labeled as unaudited opening Balance Sheet and Profit and Loss Statement, dated March 3, 2025. This means an independent auditor has not reviewed or verified these statements. The document does not offer any additional narrative regarding Twisted Sugar's financial health, working capital, cash flow, or its ability to continue operations as a going concern. Therefore, based on the provided FDD, there is no disclosed assessment of Twisted Sugar's financial health beyond the unaudited financial statements themselves.
Financing Details
Twisted Sugar does not offer any direct or indirect financing to its franchisees. The franchisor also does not assist in providing financing or guarantee any notes or financial obligations for franchisees.
Performance Metrics
Total US Locations
44
Franchised Units
40
Corporate Units
4
Avg Square Footage
1,350
Franchising Since
2018
Legal & Compliance Analysis
Recent Litigation
No
Bankruptcy
No
Litigation Summary
Twisted Sugar has no litigation to report, as no litigation is required to be disclosed in this Item.
Bankruptcy History
Twisted Sugar has no bankruptcy history to disclose, as no bankruptcy is required to be disclosed in this Item.
Agreement Terms
Initial Term
5 years
Renewal Term
5 years
Renewal Conditions
To renew their franchise agreement, Twisted Sugar franchisees must not be in default, provide timely notice, and sign the franchisor's then-current franchise agreement and related documents. They must also sign a general release, pay a renewal fee, remodel or upgrade their store to meet current brand standards and specifications, and maintain possession of their store premises under their lease. The renewal contract may have different terms and conditions from the original agreement.
Training & Support Program
Franchisor Assistance
Before a Twisted Sugar franchise opens, the franchisor licenses the necessary trademarks, approves the store's location, build-out, and design, and provides access to its operations manual. It also provides written specifications for goods and services, a list of approved suppliers, and a suggested marketing plan, along with an initial training program. During operation, Twisted Sugar provides ongoing guidance on marketing and store operations, periodic training programs, maintains a corporate website with local landing pages, administers the brand and system development fund, and provides an ongoing supply of inventory items. The franchisor may also develop new merchandise, negotiate discounted purchase agreements with suppliers, hold mandatory national or regional conferences, and may create a franchise advisory council. Additional training or assistance may be provided upon request, potentially at an additional cost.
Initial Training Hours
57
Training Location
Syracuse, Utah for corporate training and at the franchisee's store for onsite training.
Ongoing Support
After opening, Twisted Sugar franchisees receive ongoing guidance and recommendations to improve marketing and store operations, along with periodic training programs. The franchisor maintains a corporate website with local landing pages for each store and administers the brand and system development fund. Franchisees are provided with an ongoing supply of inventory items. Twisted Sugar may also develop new merchandise, negotiate discounted purchase agreements with suppliers, and hold mandatory national or regional conferences. Franchisees are also required to attend an annual Twisted Sugar Brand Conference and a Franchise Business Review meeting. Additional training or assistance can be provided upon request, potentially at an additional cost.
Franchise Requirements
Ideal Candidate Profile
Twisted Sugar seeks franchisees who will serve as a Managing Owner for their store. This individual must hold at least a 20% ownership interest in the franchise and is required to dedicate their full-time efforts to the business operations, unless they opt to hire one or more trained managers. The Managing Owner must be approved by Twisted Sugar and successfully complete the initial training program. If a manager is hired, the Managing Owner remains responsible for supervising their activities and must be prepared to oversee operations if the manager is unable to perform their duties. This suggests that Twisted Sugar is looking for hands-on operators with strong leadership and management capabilities, who can ensure the store adheres to the brand's operational standards.
Industry Experience Required
No
Management Experience Required
No
Sales Experience Required
No
Technical Skills Required
No
Operational Details
Location Type
retail
Owner Participation
supervisory
Territory Type
protected
Territory Size Requirements
Twisted Sugar provides franchisees with a protected territory that includes a population of at least 25,000 people. The franchisor can define the territory boundaries using various methods, such as a protected radius, specific zip codes, or by marking an area on a map.
Staffing Notes
Each Twisted Sugar store must always be under the direct, on-premises supervision of a General Manager, assistant manager, or shift supervisor who has completed the required training. The store must also have enough competent hourly associates to operate in line with System Standards. The Managing Owner, who must be active in overseeing operations, is responsible for training all new employees. All employees with access to confidential information must sign a Confidentiality Agreement. If a franchisee fails to maintain a fully trained General Manager, Twisted Sugar may provide a temporary manager at the franchisee's expense.