Tempo By Hilton Franchise
Audited FinancialsRisk Score
Pending analysis
Investment Range
$23,180,398 - $57,806,098
Franchise Fee
$25,000
Min Cash Required
$700,000
Total US Locations
4
Business Summary
Tempo by Hilton operates hotels under a franchise agreement, offering distinctive, high-quality lodging services worldwide. These hotels are licensed under the primary service mark "Tempo by Hilton" and are designed to meet the franchisor's high standards. Franchisees operate these hotels, providing guest lodging and related services.
Corporate History
Hilton Franchise Holding LLC, the franchisor for Tempo by Hilton, was formed in September 2007 as a Delaware limited liability company. It officially began franchising Tempo by Hilton hotels in the US on December 17, 2019. Tempo by Hilton operates under the umbrella of Hilton Domestic Operating Company Inc., formed in 2016, and its ultimate parent, Hilton Worldwide Holdings Inc., established in 2010. The broader Hilton enterprise, including its predecessors Hilton Hotels Corporation, Hilton Worldwide, Inc., and Park Hotels & Resorts, Inc., has a long history in the guest lodging business dating back to 1946. Tempo by Hilton is one of many brands within the extensive Hilton Worldwide portfolio.
Financial Overview
Investment Range
$23,180,398 - $57,806,098
Franchise Fee (Low)
$25,000
Franchise Fee (High)
$150,000
Minimum Cash Required
$700,000
Minimum Net Worth
$7,348,000
Royalty %
5%
Marketing %
4%
Equipment Costs (Low)
$19,215,898
Equipment Costs (High)
$47,944,614
Working Capital
$900,000
Audited Financials
Yes
Offers Financing
Yes
Audit Opinion
Unqualified opinion
Financial Health Notes
Tempo by Hilton operates as a financially healthy entity within the larger Hilton corporate structure. Its financial statements have received an unqualified audit opinion, indicating fair presentation. The company generates substantial net income, for instance, $1.48 billion in 2024, with much of this being distributed to its parent company. Tempo by Hilton's assets and franchise contracts are pledged as collateral for some of Hilton's overall debt obligations, which mature between 2025 and 2033; however, auditors anticipate no material adverse effect on its financial position. The company's cash management is centralized through Hilton affiliates, with amounts due from affiliates related to franchise deposits held as assets. While Tempo by Hilton is involved in various lawsuits, it expects the resolution of these matters will not materially impact its financial health. There are no going concern qualifications noted by its auditors.
Financing Details
Tempo by Hilton generally does not offer direct financing to franchisees, except for a development incentive program. This incentive is a financial contribution designed to assist with hotel development or conversion. Franchisees are not required to repay the incentive unless the franchise agreement terminates early or a transfer occurs. The repayable amount of the incentive decreases annually over the franchise term. Although the incentive bears no interest, late repayments are subject to a 1.5% monthly interest rate. The franchisor may, in rare and unique circumstances, offer other types of financing like mezzanine loans or loan guarantees, but specific terms and conditions for these are not predetermined and would be negotiated on a case-by-case basis.
Performance Metrics
Total US Locations
4
Franchised Units
4
Corporate Units
0
Franchising Since
2019
Legal & Compliance Analysis
Recent Litigation
Yes
Bankruptcy
No
Litigation Count
11
Litigation Summary
Tempo by Hilton has several recent and ongoing legal actions. In January 2025, AAAA Property Partners LLC filed a breach of contract lawsuit against Hilton Franchise Holding LLC related to a terminated Hilton Garden Inn franchise, which Hilton intends to defend. Between February and July 2024, Hilton Worldwide and other hotel companies were named in five putative class action lawsuits (Au, Gonzalez, Dai, Shattuck, Segal, Portillo). These lawsuits allege that the companies improperly shared information and used revenue management software to inflate room rates across various hotel markets. Hilton Worldwide is actively defending these cases. Additionally, two concluded cases involved Hilton Domestic Operating Company Inc. regarding mandatory guest fee disclosures: one in Texas (filed May 2023, settled January 2025 for $2.1 million) and another in Nebraska (filed July 2019, settled February 2024 for $300,000). In both settlements, Hilton agreed to improve fee disclosures without admitting wrongdoing. A 2020 breach of contract suit by Hilton Franchise Holding LLC against Portland Hotel Ownership LLC, which included counterclaims of fraudulent inducement, was settled in July 2022 with all claims dismissed. An earlier 2019 wrongful termination lawsuit against Hilton Franchise Holding LLC by San Pedro Inn, LP was settled in September 2020, resulting in the termination of the franchise without payment of damages or costs by either party. Tempo by Hilton reports no collection suits brought against franchisees or former franchisees in 2024.
Bankruptcy History
Tempo by Hilton has no bankruptcy history to disclose in its FDD.
Agreement Terms
Initial Term
22 years
Renewal Conditions
Tempo by Hilton does not grant franchisees the right to renew or extend their franchise agreement. However, if the franchisor, in its sole discretion, decides to offer a re-licensing opportunity, the franchisee may be required to sign a new contract with terms and conditions that are materially different from the original agreement and must comply with any specified Property Improvement Plan (PIP) conditions.
Training & Support Program
Franchisor Assistance
Tempo by Hilton provides comprehensive assistance throughout the pre-opening and operational phases. Before opening, the franchisor loans or provides electronic access to its Manual and Brand Standards. It reviews and provides consent for the selection of architects, interior designers, general contractors, and major subcontractors, and approves all plans, layouts, and designs for the hotel's construction and furnishing. Tempo by Hilton also reviews and approves the proposed hotel management and provides the HITS Agreement for required computer systems like OnQ, Guest Internet Access, Connected Room, GRO, Delphi Sales and Events, Digital Floor Plan, and Digital Key. For franchisees opting to operate a Restaurant Brand, the franchisor provides menu templates, design guides, and consultations. Initial training programs are specified and required for general managers, commercial and sales leaders, and other key personnel, covering various operational, technical, and brand-specific functions. During operation, Tempo by Hilton includes hotels in its published directories and advertising programs, provides access to its global Reservation Service, and administers a quality assurance program through periodic inspections and guest satisfaction surveys. It also manages and allocates monthly program fees for advertising, promotion, and marketing efforts, and offers optional revenue management and advance purchase programs. The franchisor is also responsible for maintaining and updating the proprietary computer systems.
Initial Training Hours
122
Training Location
Tempo by Hilton provides initial training through a combination of online, virtual, and on-site programs. The franchisor's Brand Conference is held at various hotel locations, while other core training for general managers, commercial and sales leaders, and new owners is typically virtual. System-specific training for HPMS, OnQ Rate & Inventory, GRO, Hilton Honors, and Annual Compliance is conducted online. Additionally, Pre-Opening Training Resources and Tempo Brand Learning Programs have on-site components at the hotel.
Ongoing Support
After opening, Tempo by Hilton provides ongoing support to its franchisees by regularly publishing a directory that includes System Hotels and incorporating them into national and regional advertising and marketing programs. Franchisees maintain access to the Reservation Service and participate in a quality assurance program that involves periodic hotel inspections, guest satisfaction surveys, and audits to ensure compliance with brand standards and renovation requirements. For hotels with a Restaurant Brand, there are additional inspections and team member consultations for operational improvements. The franchisor also offers an optional Revenue Management Consolidated Center (RMCC) for revenue analysis, strategy, and coaching, which may become mandatory if performance guidelines are not met. Additionally, Tempo by Hilton manages technology maintenance and updates for required computer systems, provides email services, and supports the Connected Room system.
Franchise Requirements
Ideal Candidate Profile
Hilton Franchise Holding LLC is looking for franchisees who can provide qualified and experienced management for the operation of their Tempo by Hilton hotel. Candidates can choose to manage the hotel directly or hire an approved third-party management company. The franchisor considers proposed management based on organizational structure, prior experience, and performance in managing similar first-class, full-service, or focused-service hotels. Franchisees or their management companies must be able to adhere fully to the obligations and requirements of the Franchise Agreement. If managing directly, the franchisee must obtain prior written approval and successfully complete the franchisor's training program, unless waived. The franchisor may require retention of a management company if the franchisee is deemed unqualified. Franchisees must have financial capacity and personal character that aligns with the business. They must also be aware that they cannot be a Competitor (an entity owning or franchising a competing hotel brand), and if their management company becomes a Competitor, they will have 90 days to find a qualified substitute. The franchisor relies on the business skill, financial capacity, and personal character of the franchisee and its officers, directors, partners, members, shareholders, or trustees. Based on the exemption disclosures in Item 18, a franchisee or its affiliates must either have a net worth of at least $7,348,000 and have been in business for at least five years, or have made an investment of at least $1,469,600 (excluding land cost and franchisor financing).
Industry Experience Required
No
Management Experience Required
Yes
Sales Experience Required
No
Technical Skills Required
No
Operational Details
Location Type
Commercial
Owner Participation
absentee-allowed
Territory Type
limited
Territory Size Requirements
Tempo by Hilton generally grants franchisees a non-exclusive license to operate their hotel at a specified location, meaning there is no standard protected area or territory. Franchisees may face competition from other Tempo by Hilton franchisees, hotels owned by Hilton affiliates, or other distribution channels and competitive brands controlled by Hilton. The franchisor and its affiliates retain the right to own, operate, manage, franchise, license, lease, acquire, create, establish, or serve as a franchisee or licensee for competitive guest lodging facilities or networks anywhere, including within the franchisee's immediate area, under any brands or marks (excluding the Tempo by Hilton brand within a granted Restricted Area, if any). However, the franchisor may agree to provide certain specific territorial restrictions, referred to as a "Restricted Area Provision," for an area surrounding the franchised hotel. If granted, the boundaries of this Restricted Area are determined on a case-by-case basis based on the immediate competitive market, rather than a standard formula. The Restricted Area may be defined by cities, metropolitan areas, counties, streets, highways, or a specified radius from the hotel's front door. Any Restricted Area Provision would typically be for an agreed-upon time period, shorter than the full term of the Franchise Agreement, and would not apply to any optional Restaurant Brand restaurants or bars operated within the hotel. These Restricted Area Provisions also generally do not apply to existing or approved Tempo by Hilton hotels, hotels under other brands, hotels opening after the Restrictive Period, gaming-oriented facilities, shared ownership properties, or chains of four or more hotels acquired by Hilton or its affiliates. The continuation of a Restricted Area is not tied to the franchisee achieving specific sales volumes or market penetration.
Staffing Notes
Tempo by Hilton hotels require qualified and experienced management, which can be provided by the owner or an approved third-party management company. The general manager, director of sales, and other key commercial leaders are required to complete specific virtual and online training programs. All hotel staff must complete Tempo Brand-specific learning programs covering new employee orientation, service skills, and job skills certification. Additionally, front desk staff, reservations, and revenue management personnel have mandatory training for the property management and revenue optimization systems. The franchisor provides these training programs to ensure the hotel operates according to its brand standards.