Risk Score
Pending analysis
Investment Range
$51,856 - $201,053
Franchise Fee
$20,818
Total US Locations
550
Business Summary
SYNERGY HomeCare operates a non-medical, in-home personal assistance business, providing services like personal care, companionship, child care, meal preparation, medication reminders, appointment scheduling, bill paying assistance, housecleaning, and light home maintenance. SYNERGY HomeCare's services are primarily offered to seniors, but also to convalescing individuals, disabled persons, and others needing help with daily living activities.
Corporate History
SYNERGY HomeCare Franchising, LLC was initially organized in Arizona on December 19, 2003, under the name AZHC Franchising, LLC, with the sole purpose of offering SYNERGY HomeCare franchises. The company changed its name to SYNERGY HomeCare Franchising, LLC on December 16, 2004. SYNERGY HomeCare began offering franchises for its businesses in March 2005. It also offered Area Representative Agreements from October 2005 through March 2006 and again from December 2010 through April 2013, which were discontinued by December 2017. On January 17, 2025, Synergy Topco, LLC became SYNERGY HomeCare's new parent company after a Securities Purchase Agreement with an entity controlled by Levine Leichtman Capital Partners.
Financial Overview
Investment Range
$51,856 - $201,053
Franchise Fee (Low)
$20,818
Franchise Fee (High)
$130,000
Royalty %
5%
Marketing %
2%
Equipment Costs (Low)
$607
Equipment Costs (High)
$5,475
Working Capital
$22,072
Audited Financials
Yes
Offers Financing
No
Audit Opinion
Unqualified opinion
Financial Health Notes
SYNERGY HomeCare Franchising, LLC presents its financial statements with an unqualified opinion from its independent auditor, indicating they fairly represent the company's financial position. The company maintains a positive member's equity and has demonstrated positive net cash flow from operating activities, showing an increase to $7,702,836 in 2024 from $5,019,572 in 2023. SYNERGY HomeCare's management and auditors have not identified any conditions or events that raise substantial doubt about the company's ability to continue as a going concern, and there were no indicators of impairment for goodwill or intangible assets.
Financing Details
SYNERGY HomeCare does not offer any direct financing arrangements to its franchisees, nor does it guarantee any notes, leases, or other financial obligations. While SYNERGY HomeCare does not provide financing itself, franchisees may be eligible for expedited Small Business Administration (SBA) loan processing through the SBA's Franchise Registry Program.
Performance Metrics
Total US Locations
550
Franchised Units
550
Corporate Units
0
Avg Square Footage
300
Franchising Since
2005
Legal & Compliance Analysis
Recent Litigation
No
Bankruptcy
No
Litigation Summary
SYNERGY HomeCare has no pending litigation actions and no litigation required to be disclosed in its Franchise Disclosure Document.
Bankruptcy History
SYNERGY HomeCare has no bankruptcy information required to be disclosed.
Agreement Terms
Initial Term
5 years
Renewal Term
5 years
Renewal Conditions
To renew its franchise agreement, a SYNERGY HomeCare franchisee must have substantially complied with all material provisions of their agreement, retain the right to possess their approved location, and have made necessary capital expenditures to maintain brand uniformity. Franchisees must also have satisfied all financial obligations to SYNERGY HomeCare, not have been involved in certain criminal, civil, or administrative proceedings related to in-home services, and must not have had their fidelity/crime insurance revoked or paid out. Additionally, franchisees need to have met their Minimum Monthly Average Sales Quota, not be in default of any agreement with SYNERGY HomeCare, provide timely notice of intent to renew, sign SYNERGY HomeCare's then-current Successor Franchise Agreement (which may have different terms), meet current qualifications and training, and sign a general release.
Training & Support Program
Franchisor Assistance
SYNERGY HomeCare provides extensive support to its franchisees. Before opening, SYNERGY HomeCare helps with designating protected territories, site selection and approval criteria, and provides approximately 42.5 hours of initial training, which includes virtual and in-person components at the franchisor's headquarters or other designated locations. Franchisees also receive an Operations Manual and access to Franchisee Technology Services, along with optional on-site assistance. After opening, SYNERGY HomeCare offers ongoing guidance via telephone, email, newsletters, and webinars. It may conduct periodic visits for consultation, provide ongoing training programs and seminars (including a mandatory Annual Franchise Meeting), and make available System improvements and advertising/promotional materials. SYNERGY HomeCare also provides and maintains a computer system, including required hardware and software, and offers Franchisee Technology Services for a weekly fee.
Initial Training Hours
42.5
Training Location
Franchisor headquarters or other designated locations, with some phases conducted virtually
Ongoing Support
SYNERGY HomeCare provides ongoing support through general advice and guidance via telephone, email, faxes, newsletters, and online training and webinars. Franchisees may receive periodic visits for consultation and assistance, and ongoing training programs, seminars, or meetings may be required, including an Annual Franchise Meeting. SYNERGY HomeCare also communicates System improvements and provides advertising and promotional materials. Additionally, franchisees receive ongoing support for their computer system, including access to Franchisee Technology Services, software support, and online data storage and backups.
Franchise Requirements
Industry Experience Required
No
Management Experience Required
Yes
Sales Experience Required
No
Technical Skills Required
No
Operational Details
Location Type
commercial
Owner Participation
full-time
Territory Type
exclusive
Staff Count
2
Territory Size Requirements
SYNERGY HomeCare grants franchisees protected territories defined by contiguous zip codes or other physical, political, or natural boundaries. The size of these territories is determined by a third-party provider using U.S. Census Bureau data, based on the number of persons aged 65 or over. A standard protected territory includes 20,000 or more people aged 65 or older, while a 'mini' territory includes at least 10,000 but less than 20,000 people aged 65 or older.
Staffing Notes
Each SYNERGY HomeCare business requires a minimum of two full-time administrative employees, one of whom may be the franchisee acting as the Designated Manager. The Designated Manager must devote at least 35 hours per week to the day-to-day operations and be on call 24 hours a day, 7 days a week, for caregiver calls, home assessments, and client consultations. The business telephone must also be answered live 24/7. Franchisees have the option to hire an approved Designated Manager, but must still maintain direct supervision of both the manager and the business. Caregivers are additional staff not included in the minimum administrative count.