Send Me a Pro Franchise
Audited FinancialsRisk Score
Pending analysis
Investment Range
$14,100 - $94,799
Total US Locations
54
Business Summary
Send Me a Trainer Franchising LLC offers a franchise that provides access to home services providers, such as fitness professionals, handypersons, tutors, pet care specialists, home cleaners, and lawn care providers, within a specific geographic area. Franchisees can choose to operate under the Send Me a Pro brand, which covers all these home services, or the Send Me a Trainer brand, focusing exclusively on in-home fitness and wellness services. Send Me a Pro franchisees essentially run a marketplace connecting customers with local service providers.
Corporate History
Send Me a Trainer Franchising LLC was established on July 24, 2019, as a Delaware Limited Liability Company. It began offering franchises for its Send Me a Pro and Send Me a Trainer businesses since its inception. The company focuses on providing access to home services providers, including fitness, handypersons, tutors, pet care, home cleaners, and lawn care. Send Me a Trainer Franchising LLC operates under the Send Me a Pro and Send Me a Trainer brands. Its affiliate, Bounce Fitness LLC, has been operating a fitness and sports services business since May 2007 and owns the proprietary marks and intellectual property licensed to Send Me a Trainer Franchising LLC.
Financial Overview
Investment Range
$14,100 - $94,799
Franchise Fee (High)
$34,999
Royalty %
6%
Marketing %
2%
Equipment Costs (Low)
$1,400
Equipment Costs (High)
$3,000
Working Capital
$17,250
Audited Financials
Yes
Offers Financing
Yes
Audit Opinion
Unqualified opinion
Financial Health Notes
The financial statements for Send Me a Trainer Franchising LLC indicate increasing revenues and positive net income in 2021 and 2022, and positive cash flow from operations. The auditors issued an unqualified opinion, meaning the financial statements are presented fairly without material misstatement, and did not raise a 'going concern' qualification. The only specific financial note is that the company's cash balances exceeded the FDIC insurance limit by approximately $145,000 in 2022.
Financing Details
Send Me a Trainer Franchising LLC offers a Purchase Plan to qualifying franchisees to finance up to $34,999 of the Initial Franchise Fee. Under this program, franchisees make monthly payments of $500 over 60 to 84 months, with an implied maximum annual interest rate of 7.42%. To qualify, applicants must be a service provider, be 100% effective owners of the franchise, have liquid assets not exceeding $75,000, a net worth not exceeding $200,000, and a credit score of at least 680. If the business closes due to non-performance, the franchisee is released from remaining payments. However, default on payments will result in default of the Franchise Agreement, potential acceleration of payments, and foreclosure on the business entity's security interest. Send Me a Trainer Franchising LLC does not offer any other financing.
Performance Metrics
Total US Locations
54
Franchised Units
54
Corporate Units
0
Franchising Since
2019
Legal & Compliance Analysis
Recent Litigation
Yes
Bankruptcy
No
Litigation Count
1
Litigation Summary
Send Me a Trainer Franchising LLC has one disclosed litigation. In October 2021, the company entered into a Consent Order with the California Department of Financial Protection and Innovation (DFPI). The issue arose because Send Me a Trainer Franchising LLC submitted franchise registration applications with financial statements from a CPA whose license had expired. The DFPI determined this violated the California Franchise Investment Law. As part of the Consent Order, Send Me a Trainer Franchising LLC paid a $15,000 administrative fine, agreed to offer two California franchisees the option to cancel their agreements and receive a refund, and committed to halting franchise sales in California until new audited financial statements were approved by the state. This matter has been addressed and new audited financials are included in the FDD.
Bankruptcy History
Send Me a Trainer Franchising LLC has no bankruptcy history to report.
Agreement Terms
Initial Term
10 years
Renewal Term
5 years
Renewal Conditions
Send Me a Trainer Franchising LLC franchisees wishing to renew their agreement must provide written notice between 120 and 180 days before the current term expires. They must be in good standing, without any defaults under their current agreement or any other agreements with the franchisor or its affiliates. Franchisees are required to sign the then-current form of franchise agreement and all associated documents, including a General Release. They must also complete any necessary refresher training, and if required by the franchisor, purchase new equipment to meet current brand standards. Furthermore, franchisees must have the right to maintain their premises for the duration of the renewal term under their lease and pay a renewal fee equal to 25% of the then-current initial franchise fee.
Training & Support Program
Franchisor Assistance
Send Me a Trainer Franchising LLC provides extensive support both before and after a franchisee opens. Before opening, the franchisor assists with approving any chosen commercial location, offers an online initial training program for up to two people, and provides access to the confidential Web-Based Operations Manual. It also provides specifications for business design and branding, identifies required equipment and supplies, offers grand opening marketing consultation, helps with initial inventory, and sets temporary pricing and promotions. Ongoing support includes informing franchisees of mandatory operating standards, offering advice on business operations based on inspections and reports, and providing guidance on advertising and marketing. The franchisor may also offer additional training and ensures continued access to confidential materials and the brand's trademarks.
Initial Training Hours
22
Training Location
Online or other locations.
Ongoing Support
Send Me a Trainer Franchising LLC offers ongoing support to its franchisees after they open. This includes providing mandatory operating standards and procedures, and offering advice on business operations based on submitted reports or inspections. The franchisor also gives guidance on advertising and marketing and may, at its discretion, provide additional training for new personnel, refresher courses, or remedial training if operational deficiencies are identified. Franchisees are also required to attend an annual meeting of all franchisees if one is held.
Franchise Requirements
Ideal Candidate Profile
Send Me a Pro is looking for franchisees who are currently service providers, such as handymen or personal trainers, and who intend to be 100% effective, hands-on owners of their franchise. Candidates should also demonstrate financial responsibility with a credit score of at least 680. It should be noted that these specific criteria are conditions for qualifying for the franchisor's Purchase Program Loan Agreement, and not necessarily a general ideal profile for all franchisees.
Industry Experience Required
No
Management Experience Required
No
Sales Experience Required
No
Technical Skills Required
No
Operational Details
Location Type
Home-Based
Owner Participation
Hands-On
Territory Type
Protected
Territory Size Requirements
Send Me a Trainer Franchising LLC awards protected territories based on population and adjacent zip codes. Territories are initially for up to 50,000 people for in-person services. For an additional Territory Fee, the population can be increased to up to 74,999. If a desired territory exceeds 74,999 people, franchisees may need to purchase an additional territory and sign a separate agreement. Population data is determined using the most recent US census.
Staffing Notes
Send Me a Trainer Franchising LLC requires the franchisee or a designated owner to actively manage the business full-time for the first six months. After this period, franchisees have the option to appoint a designated manager, who must successfully complete the franchisor's training program and may be required to hold an ownership interest in the franchise entity. Franchisees are responsible for hiring, training, and supervising their own employees and independent contractors, ensuring they meet operational standards and comply with the brand's system guidelines. While the franchisor provides limited system and brand standards training for key employees, day-to-day operational training and all employment-related decisions are the sole responsibility of the franchisee.