SalesStar logo

SalesStar Franchise

Audited Financials
Professional ServicesEst. 2009Huntersville, NC
www.salesstar.com

Risk Score

Pending analysis

Investment Range

$205,500 - $241,500

Franchise Fee

$125,000

Total US Locations

4

Business Summary

SalesStar operates a business that combines strategic sales consulting with sales training and coaching to deliver long-term results for clients. SalesStar works with growth-oriented CEOs and executive sales leaders who are looking for tailored solutions to enhance their sales performance and achieve peak performance. The brand uses a proprietary methodology called the 9 Step Pathway to Sales Transformation and focuses on providing regular, consistent support to clients rather than just one-time training sessions, engaging leaders, sales managers, and sales teams at all business levels.

Corporate History

SalesStar's proprietary sales transformation system has been developed over 20 years by sales and industry experts, with the ultimate parent company, Sales Star Limited (a New Zealand company), formed in May 2009. Sales Star Limited has been operating businesses of this type worldwide since then. The direct US parent, Sales Star USA, Inc., was formed in March 2022 to sell and operate SalesStar Franchises in the United States. Sales Star Franchising USA, LLC, the franchisor entity, was formed in March 2023 and began offering franchises as of the effective date of its Franchise Disclosure Document in April 2024.

Financial Overview

Investment Range

$205,500 - $241,500

Franchise Fee (Low)

$125,000

Franchise Fee (High)

$125,000

Royalty %

10%

Marketing %

5%

Equipment Costs (Low)

$2,000

Equipment Costs (High)

$5,000

Working Capital

$85,000

Audited Financials

Yes

Offers Financing

No

Audit Opinion

Going concern qualification

Financial Health Notes

SalesStar's financial statements as of December 31, 2023, include a 'Going Concern Qualification' from its independent auditors. This means the auditors have raised substantial doubt about SalesStar's ability to continue its operations for at least one year from the date the financial statements were issued. This concern is noted as the company commenced operations in March 2023, and reported a net loss of $32,580 for the year ended December 31, 2023, resulting in accumulated member's equity of -$32,580.

Financing Details

SalesStar does not offer any direct or indirect financing to its franchisees. SalesStar also does not guarantee any notes, leases, or other financial obligations franchisees might take on. However, SalesStar notes that Small Business Administration (SBA) financing may be available through third parties to assist with purchasing the franchise rights.

Performance Metrics

Total US Locations

4

Franchised Units

3

Corporate Units

1

Franchising Since

2024

Agreement Terms

Initial Term

5 years

Renewal Term

5 years

Renewal Conditions

To renew, SalesStar franchisees must give written notice at least 180 days, but not more than 12 months, before their initial term expires. They must sign SalesStar's then-current franchise agreement, which may include different royalty fees, marketing fees, other charges, and performance criteria. Franchisees must also have complied with all material terms of their current agreement and satisfied all monetary obligations to SalesStar, its affiliates, or suppliers. Additionally, at SalesStar's request, they need to purchase any updated computers, hardware, software, or subscriptions to meet the current system standards.

Training & Support Program

Franchisor Assistance

SalesStar provides comprehensive training that includes an initial virtual program and a mandatory New Franchise Partner Intensive, held at its global headquarters in New Zealand or another designated venue. Franchisees receive one-on-one or group mentorship and coaching from a SalesStar business expert for their first year and ongoing. Support also includes operational training covering accounting system setup, bookkeeping advice, and recruitment guidelines. A centralized Client Services team provides operational training, client invoicing, and ongoing client onboarding support for a minimum of the first year. SalesStar offers senior sales resources for deal-specific coaching, assistance with client discovery meetings, proposal creation, and feedback on sales calls. Franchisees also gain access to a pool of centralized certified High-Performance Coaches and IP experts. General guidance for setting up office space is provided. Ongoing assistance includes frequent mentoring on system improvements and changes, periodic updates to the Operations Manual, and administration of a National Marketing Fund. SalesStar also provides periodic and ongoing training programs, and requires franchisees or their Operating Partners to attend up to two annual conferences.

Initial Training Hours

245

Training Location

Virtually, with a mandatory New Franchise Partner Intensive held at the SalesStar Global Head Office in New Zealand or another designated venue.

Ongoing Support

After opening, SalesStar franchisees receive frequent mentoring and coaching guidance regarding the System, including improvements and changes. SalesStar periodically modifies the Operations Manual to reflect updated standards and procedures and issues new specifications for SalesStar Franchises. The franchisor sells (or causes its affiliates/vendors to sell) necessary equipment, tools, and materials. SalesStar administers a National Marketing Fund for brand awareness and marketing. Franchisees and their Operating Partners are required to attend periodic and ongoing training programs, including up to two annual global conferences (potentially in New Zealand or the United States), for which travel and living expenses are the franchisee's responsibility. A Centralized Services Fee covers augmented services such as client onboarding, customer success, access to centralized coaches and business development specialists, recruitment assistance, advanced training, mentoring, and quality control.

Franchise Requirements

Industry Experience Required

No

Management Experience Required

No

Sales Experience Required

No

Technical Skills Required

No

Operational Details

Location Type

Home-Based

Owner Participation

Full-Time

Territory Type

Non-Exclusive

Territory Size Requirements

SalesStar does not define territories by size, population, or geographic boundaries. Franchisees operate within a 'free range' worldwide territory, meaning they can pursue clients in any industry, specialist niche, and location as needed, without receiving an exclusive geographic area. While there are no fixed territory size requirements, each franchised business is limited to engaging up to 10 Coaches.

Staffing Notes

SalesStar franchisees must maintain a staff of employees or independent contractors, including an Operating Partner and up to 10 Coaches, all of whom must be trained according to SalesStar's guidelines and requirements. The Operating Partner must be engaged full-time in the business, have the authority to make operational decisions, and complete SalesStar's training program to the franchisor's satisfaction. Franchisees are prohibited from recruiting or hiring employees from SalesStar or other franchisees without obtaining prior consent. If an Operating Partner's relationship terminates, a qualified replacement must be in place within 90 days. SalesStar provides recruitment guidelines and resources as part of its centralized support for franchisees.