Risk Score
Pending analysis
Investment Range
$92,100 - $165,309
Franchise Fee
$37,125
Total US Locations
551
Business Summary
Right at Home businesses provide hands-on personal care, non-medical care, in-home care assistance, and companionship services primarily to seniors and other adults. Right at Home businesses may also offer supplemental staffing services for medical facilities like nursing homes and hospitals, as well as specialized nursing services and other in-home medical care.
Corporate History
Right at Home was initially formed as a Nebraska corporation in 1999. It later converted to a Delaware limited liability company in 2016. Right at Home began offering franchises in 2000 and has since grown its system. It operates as a wholly-owned subsidiary of RiseMark Holdings, LLC, which was established in 2016.
Financial Overview
Investment Range
$92,100 - $165,309
Franchise Fee (Low)
$37,125
Franchise Fee (High)
$49,500
Royalty %
5%
Marketing %
2%
Equipment Costs (Low)
$7,250
Equipment Costs (High)
$21,609
Working Capital
$28,500
Audited Financials
Yes
Offers Financing
No
Audit Opinion
Unqualified opinion
Financial Health Notes
The financial statements for RiseMark Holdings, LLC and its subsidiaries have received an unqualified audit opinion for 2024, indicating they are presented fairly. Auditors did not raise any substantial doubt about Right at Home's ability to continue as a going concern. The company reported no impairment losses for its long-lived assets or goodwill in 2024, 2023, or 2022, and was in compliance with all financial covenants for its long-term debt in 2024.
Financing Details
Right at Home does not offer any direct or indirect financing options to its franchisees. Additionally, Right at Home does not guarantee any notes, leases, or other obligations for its franchisees.
Performance Metrics
Total US Locations
551
Franchised Units
539
Corporate Units
12
Avg Square Footage
700
Franchising Since
2000
Legal & Compliance Analysis
Recent Litigation
No
Bankruptcy
No
Litigation Summary
Right at Home has no litigation to report in this section. No litigation information is required to be disclosed for Right at Home or its management.
Bankruptcy History
Right at Home has no bankruptcy information to report in this section. No bankruptcy information is required to be disclosed for Right at Home or its management.
Agreement Terms
Initial Term
10 years
Renewal Term
5 years
Renewal Conditions
To renew, Right at Home franchisees must be in good standing, meaning they have not defaulted on their franchise agreement and have complied with all obligations. They must provide evidence that they can retain their current office for the renewal term or have a new approved location. The business and its owners must fully meet Right at Home's current standards. Franchisees need to formally state their intent to renew, clear all financial debts to Right at Home and its affiliates, and pay a renewal fee. They are also required to sign the current successor franchise agreement, meet any updated qualifications and training requirements, and maintain all necessary licenses, insurance, and approvals to operate in their designated area. Finally, the franchisee and their owners must sign a general release of all claims against Right at Home and its affiliates.
Training & Support Program
Franchisor Assistance
Before opening, Right at Home helps with designating the territory, providing and approving office location criteria, and offering a pre-opening support plan for conversion franchises. Right at Home provides a 'RightStart Training Program' for the Operating Principal and up to two other individuals, which includes onboarding, residence week, and office open training. Franchisees also receive access to the Brand Standards Manual, a digital resource library, HIPAA compliance resources, and software templates. Right at Home hosts the franchisee's website pages and provides supplier lists. After opening, ongoing support includes phone and email assistance for operational questions, reviewing and approving franchisee advertising, updating supplier lists, and potentially arranging strategic alliances or negotiating group purchase rates. Right at Home may conduct on-site visits and offers software support and new service development. Franchisees must attend an annual conference (HIAC), complete online Profit Mastery University training after 12-24 months, and may be required to attend additional refresher training or specialized nursing services training if applicable.
Initial Training Hours
145
Training Location
Franchisor headquarters or other designated location, online/virtual, and existing pre-approved Franchised Business.
Ongoing Support
After opening, Right at Home franchisees receive ongoing phone and/or email support during normal business hours for operational questions, guidance, and advice. Right at Home may negotiate group rates for purchases, conduct research and development for new services, and perform periodic on-site visits to franchise locations. Franchisees are required to attend the annual Home Improvement Annual Conference (HIAC), which is mandatory for new and underperforming franchisees. Right at Home also requires franchisees to complete the online Profit Mastery University program approximately 12-24 months after their Active Grand Opening Date. Additionally, Right at Home may require franchisees and their executive management personnel to attend other refresher and updated training programs periodically.
Franchise Requirements
Ideal Candidate Profile
Right at Home seeks an Operating Principal who will maintain at least a 25% ownership interest in the franchise and dedicate their full-time energy and best efforts to the day-to-day supervision and management of the business. The individual must meet Right at Home's standards and successfully complete all required training. Overall, Right at Home is looking for candidates with good moral character, strong skills, business aptitude, a good reputation, financial capacity, and competent business qualifications that are acceptable to the franchisor.
Industry Experience Required
No
Management Experience Required
No
Sales Experience Required
No
Technical Skills Required
No
Operational Details
Location Type
Commercial
Owner Participation
Full-Time
Territory Type
Protected
Territory Size Requirements
Right at Home defines its franchise territories by specific zip codes. These Designated Areas are generally required to include a population of at least 15,000 individuals who are aged 65 or older.
Staffing Notes
Right at Home requires its franchisees to have at least two full-time equivalent staff members at all times, with one potentially being the Operating Principal. Additionally, at least one full-time staff member must have the authority to make employment decisions, manage employees, and actively market the business. Right at Home franchisees must conduct criminal background checks on all prospective and current employees. Franchisees are strictly prohibited from using independent contractors to provide services to clients; all care services must be delivered by the franchisee's employees. Franchisees are solely responsible for training their own employees.