Restopros Franchise
Audited FinancialsRisk Score
Pending analysis
Investment Range
$143,600 - $287,000
Franchise Fee
$60,000
Total US Locations
93
Business Summary
RestoPros Franchising, LLC operates businesses that provide restoration and remediation services to residential and commercial properties that have been damaged by water, fire, smoke, or mold. RestoPros handles damage removal, mitigation, restoration, repair, remodel, rebuild, reconstruction, large loss, and contents storage services. The business serves both private residences and commercial properties, and revenue is primarily received from insurance companies. Franchisees operate the business from either a home office with a storage unit or a light commercial office/warehouse.
Corporate History
RestoPros Franchising, LLC was established as a North Carolina limited liability company on June 16, 2017, and began offering franchises in September 2019. Its affiliate, RestoPros, LLC, a South Carolina limited liability company, was formed on the same date and has operated a similar restoration business in Rock Hill, South Carolina, and Charlotte, North Carolina, since June 2017. Another affiliate, RestoPros Of Charleston, LLC, began operating in Charleston, South Carolina, on July 1, 2023. Additionally, RestoPros Franchising, LLC has an affiliate called Scoop Brothers Franchising, LLC, which was formed in March 2023 and started offering pet waste removal franchises in April 2024.
Financial Overview
Investment Range
$143,600 - $287,000
Franchise Fee (Low)
$60,000
Franchise Fee (High)
$60,000
Royalty %
7%
Marketing %
1%
Equipment Costs (Low)
$28,900
Equipment Costs (High)
$125,000
Working Capital
$37,500
Audited Financials
Yes
Offers Financing
No
Audit Opinion
Unqualified opinion
Financial Health Notes
The franchisor's financial condition, as reflected in its financial statements, raises questions about RestoPros Franchising, LLC's ability to provide services and support to its franchisees. The company reported a Member's deficit of $(1,338,058) for 2024 and $(338,658) for 2023, along with net losses of $(1,024,999) for 2024 and $(311,046) for 2023. This indicates significant financial challenges.
Financing Details
RestoPros Franchising, LLC does not offer any direct or indirect financing to franchisees, nor does it guarantee any notes, leases, or other obligations.
Performance Metrics
Total US Locations
93
Franchised Units
91
Corporate Units
2
Franchising Since
2019
Legal & Compliance Analysis
Recent Litigation
Yes
Bankruptcy
No
Litigation Count
1
Litigation Summary
RestoPros Franchising, LLC currently has one ongoing lawsuit. In December 2024, RestoPros sued a franchisee in federal court for breach of contract, trademark infringement, false advertising, misappropriation of trade secrets, and unfair competition. RestoPros is seeking a declaratory judgment, lost profits, attorney fees, and preliminary and permanent injunctions. In February 2025, a Consent Preliminary Injunction and Order was entered, where the franchisee agreed to return confidential information, stop using RestoPros trademarks, and cease suggesting any affiliation with RestoPros. The case is still in discovery, with a judicial settlement conference scheduled for May 2025.
Bankruptcy History
RestoPros Franchising, LLC has no bankruptcy history to disclose.
Agreement Terms
Initial Term
10 years
Renewal Term
10 years
Renewal Conditions
To renew their franchise for an additional 10-year term, RestoPros franchisees must provide written notice at least 180 days before their current agreement expires. They must be in full compliance with all agreements with RestoPros and its affiliates, without a history of uncured defaults. Franchisees are required to renovate their business to meet RestoPros's current standards and image. They must pay a $2,500 renewal fee at least 15 days before the initial term ends and sign RestoPros's then-current Franchise Agreement, which may include higher fees or a reduced territory. Franchisees must also prove their right to occupy their business location and ensure their Designated Manager completes any required refresher training. Lastly, they must sign a general release of claims against RestoPros and its affiliates.
Training & Support Program
Franchisor Assistance
RestoPros Franchising, LLC provides various forms of assistance to its franchisees. Before opening, franchisees receive recommendations for hiring employees, access to a confidential operations manual, and written specifications for business operations. They also complete an initial training program lasting 88 hours, which covers business setup, development, operations, management, billing, financial planning, and goal setting. This training is for up to two people for a $5,000 fee, with additional trainees costing $150 each, and is held at RestoPros's headquarters, a designated location, or online. Ongoing support may include information on new system developments and techniques, additional mandatory training programs (for a fee of $150 per day plus expenses), advice on operational problems, and an annual conference (with a $500 attendance fee per person and a $1,500 penalty for non-attendance). RestoPros manages and controls digital marketing efforts, including websites and social media, which are partly covered by an $8,500 Market Setup Fee. Franchisees must use and maintain specific Computer Systems, including CRM, estimating, and accounting software, and are responsible for their purchase and upkeep. They must also ensure all vehicles used in the business meet RestoPros's branding and specifications, with branded vehicles requiring prior approval.
Initial Training Hours
88
Training Location
Charlotte, NC, or franchisee's location, or online/virtual
Ongoing Support
After opening, RestoPros Franchising, LLC may provide ongoing support such as information on new developments, techniques, and improvements to the system. Franchisees may be required to attend additional training programs for a fee of $150 per day, plus travel and living expenses. RestoPros will advise on operating problems detected through franchisee reports or inspections. Franchisees or their Principal Officer must also annually attend the mandatory annual conference, with an attendance fee of $500 per person and a $1,500 penalty for non-attendance if they fail to register. RestoPros also specifies and requires the use of certain Computer Systems, including customer relationship management (CRM), claims estimating, and accounting software, for which franchisees are responsible for purchase, use, and maintenance. RestoPros manages digital marketing platforms and promotional campaigns, and franchisees must participate in these initiatives.
Franchise Requirements
Industry Experience Required
Yes
Management Experience Required
No
Sales Experience Required
No
Technical Skills Required
Yes
Operational Details
Location Type
Hybrid
Owner Participation
Absentee Allowed
Territory Type
Non-Exclusive
Territory Size Requirements
RestoPros Franchising, LLC defines its franchise territories based on population and geographic boundaries. Each territory must have a minimum population of 250,000 individuals. Franchisees may acquire contiguous territories with larger populations by paying an additional Initial Franchise Fee of $0.15 per person over 250,000. The geographic boundaries are typically established by natural and artificial limits, as well as city, county, or state lines, with contiguous zip codes being the primary descriptor.
Staffing Notes
RestoPros Franchising, LLC provides general advice and recommendations for hiring employees and operational instructions for new employee training. The franchised business must be supervised directly, on-premises, by a fully-trained Designated Manager or assistant manager approved by RestoPros. The owner is solely responsible for all hiring decisions and employment conditions, including wages, payroll taxes, work hours, and disciplinary actions. While RestoPros may offer additional training to employees, sometimes for a fee, the owner remains primarily responsible for ensuring their employees are properly trained. If the owner is a business entity, they are not required to provide direct on-premises supervision if a Designated Manager is in place.