Pet Dental USA logo

Pet Dental USA Franchise

Audited Financials
PetsEst. 2014Mayer, AZ
www.petdentalusa.com

Risk Score

Pending analysis

Investment Range

$383,435 - $628,235

Franchise Fee

$22,500

Total US Locations

4

Business Summary

Pet Dental USA operates veterinary clinics that specialize in providing affordable and high-quality dental and wellness care for dogs and cats. Franchisees establish and manage these clinics, adhering to Pet Dental USA's distinctive format, appearance, and operating procedures.

Corporate History

Pet Dental USA's affiliate, Pet Dental USA, PLLC, began operating a similar veterinary dental and wellness business for dogs and cats in 2014. The franchising entity, PET DENTAL USA FRANCHISING, LLC, was formed in Arizona on January 2, 2022, and started offering franchises in April 2022.

Financial Overview

Investment Range

$383,435 - $628,235

Franchise Fee (Low)

$22,500

Franchise Fee (High)

$25,000

Royalty %

5%

Marketing %

1%

Equipment Costs (Low)

$265,000

Equipment Costs (High)

$450,000

Working Capital

$40,000

Audited Financials

Yes

Offers Financing

No

Audit Opinion

Unqualified opinion

Financial Health Notes

Pet Dental USA Franchising LLC's financial statements show a members' deficit of $9,163 as of December 31, 2023, and total liabilities of $44,557 exceeding total assets of $35,394. While the company recorded net income of $2,611 in 2023, it had a net loss of $689 in 2022. The independent auditors issued an unqualified opinion, but these figures indicate a challenging financial position for Pet Dental USA Franchising LLC.

Financing Details

Pet Dental USA does not offer any direct or indirect financing to its franchisees. The franchisor also does not guarantee any franchisee's notes, leases, or other obligations. Franchisees are responsible for arranging their own funding.

Performance Metrics

Total US Locations

4

Franchised Units

1

Corporate Units

3

Avg Square Footage

3,000

Franchising Since

2022

Agreement Terms

Initial Term

10 years

Renewal Term

5 years

Renewal Conditions

To renew their franchise agreement, Pet Dental USA franchisees must be in good standing and not in default of their agreement, provide written notice of their intent to renew 6 to 12 months before the current term expires, and demonstrate the right to occupy their clinic premises for the new term. They will need to sign Pet Dental USA's then-current franchise agreement, which may have different terms, and execute a general release of claims against Pet Dental USA. Franchisees must also refurbish their clinic to meet Pet Dental USA's current specifications and may be required to pay a renewal fee.

Training & Support Program

Franchisor Assistance

Pet Dental USA provides extensive assistance to its franchisees both before and after their clinics open. Before opening, Pet Dental USA helps with site evaluation, provides preliminary plans and layouts, and offers information on sources for required equipment, fixtures, and signage. The franchisor also provides an initial training program for key personnel and access to its confidential operating manual and technology specifications. After opening, Pet Dental USA may offer periodic assistance with local advertising and marketing, individual or group business consulting, advice on new operating methods, and regular inspections of the clinic premises. Franchisees also have the opportunity to participate in group purchasing programs for various supplies and services.

Initial Training Hours

69

Training Location

Corporate offices in Arizona or at the franchisee's Clinic location

Ongoing Support

After opening, Pet Dental USA may provide ongoing support to franchisees including periodic assistance with local advertising and marketing, individual or group business consulting on operations and new procedures, and periodic inspections of the clinic premises. The franchisor also offers opportunities to participate in group purchasing programs for equipment, software, supplies, and insurance. Pet Dental USA may also provide additional mandatory or optional training programs, for which fees may be charged.

Franchise Requirements

Ideal Candidate Profile

Pet Dental USA seeks franchisees who will designate an Operating Principal for their clinic. This individual must have an ownership interest in the franchise and be approved by Pet Dental USA. The Operating Principal is required to devote their full-time and best efforts to supervising the clinic's operations and any other Pet Dental USA businesses they own, avoiding substantial management responsibilities in other activities. This indicates a preference for hands-on, dedicated operators with strong entrepreneurial and managerial abilities.

Industry Experience Required

No

Management Experience Required

Yes

Sales Experience Required

No

Technical Skills Required

No

Operational Details

Location Type

retail

Owner Participation

full-time

Territory Type

Protected

Territory Size Requirements

Pet Dental USA defines territories as a two and a half (2 1/2) mile radius from the front door of the franchisee's clinic. This radius may be extended in certain rural areas.

Staffing Notes

Pet Dental USA clinics require a defined team structure to ensure quality dental and wellness care for dogs and cats. The franchisee must designate an "Operating Principal" who holds an ownership interest in the business, successfully completes all mandatory training provided by Pet Dental USA, and receives written approval from the franchisor. This Operating Principal is responsible for directly overseeing and supervising the clinic's day-to-day operations and serves as the primary point of contact for Pet Dental USA. Key roles that require initial training and approval include the lead veterinarian (if the Operating Principal is not a veterinarian), an administrative lead, and a lead technician. These roles are supported by detailed operational manuals, such as the Veterinarian Manual, CSR/Reception Manual, and Technician/Vet Assistant Manual, which outline specific job duties, daily procedures, and operational protocols. In states where a "Management Company System" is required by law, the franchisee operates as a management company providing administrative and support services, while a separate Professional Corporation (PC) employs the licensed veterinarians and delivers all veterinary medical services. Regardless of the system, the franchisee is responsible for ensuring all staff adhere to Pet Dental USA's training standards and policies. If any required staff member leaves, the franchisee must hire an approved replacement within 30 days. Additionally, any individual holding more than a 5% equity interest in the franchisee entity, along with their spouse, must sign a personal guaranty.