Maid Right Franchise
Audited FinancialsRisk Score
Pending analysis
Investment Range
$167,100 - $218,500
Franchise Fee
$25,000
Total US Locations
35
Business Summary
Maid Right grants franchises to individuals and businesses to establish and operate residential cleaning services under the Maid Right brand. These businesses typically identify and solicit residential cleaning customers and are operated from a home office and use a car, van, or truck for services.
Corporate History
Maid Right, LLC was formed in Delaware on April 12, 2018, and conducts business under its corporate name and 'MAID RIGHT'. The company is fully owned by PSB Group, LLC, which is part of Premium Service Brands, LLC (PSB), a larger entity that also owns other service brands. Maid Right, LLC acquired most of the assets from its predecessor, Maid Right Franchising, LLC (MRF), in April 2018. MRF had been organized in January 2013 and started offering master franchises in March 2013. Maid Right, LLC continued these master franchise agreements after the acquisition.
Financial Overview
Investment Range
$167,100 - $218,500
Franchise Fee (Low)
$25,000
Franchise Fee (High)
$65,000
Royalty %
6%
Marketing %
2%
Equipment Costs (Low)
$3,500
Equipment Costs (High)
$7,000
Working Capital
$55,000
Audited Financials
Yes
Offers Financing
No
Audit Opinion
Unqualified opinion
Financial Health Notes
Maid Right, LLC's separate financial statements are not provided, but its affiliate, Premium Service Brands, LLC (PSB), which guarantees Maid Right, LLC's performance, has audited consolidated financial statements. These statements show a Members' Deficit of $(5,873,114) in 2024 and $(5,185,319) in 2023, along with net losses of $(687,795) in 2024 and $(733,879) in 2023. The states of Michigan and Illinois have specifically highlighted concerns about the franchisor's financial condition, with Illinois requiring deferral of initial fees due to this condition.
Financing Details
Maid Right, LLC does not offer any direct or indirect financing to its franchisees. Additionally, Maid Right, LLC does not guarantee any notes, leases, or other obligations that a franchisee might incur to obtain financing.
Performance Metrics
Total US Locations
35
Franchised Units
35
Corporate Units
0
Franchising Since
2018
Legal & Compliance Analysis
Recent Litigation
Yes
Bankruptcy
No
Litigation Count
15
Litigation Summary
Maid Right, LLC, through its affiliate 360 Painting, LLC, is currently involved in two active lawsuits. One, filed in September 2022, alleges breach of contract, unjust enrichment, and trade secret misappropriation against a former franchisee and an unauthorized operator for using 360 Painting's marks. The other, filed in October 2022 by the former franchisee, alleges fraud, negligent misrepresentation, and unfair business practices against 360 Painting and its parent company, Premium Service Brands, LLC (PSB), claiming misrepresentations in the FDD and improper termination. 360 Painting has counterclaimed for breach of contract and trade secret misappropriation. Both these cases are in discovery. Separately, Maid Right, LLC's affiliate Rooterman, LLC, filed a federal lawsuit in December 2024 and an arbitration case in December 2024 against a former franchisee, alleging trademark infringement, unfair competition, and breach of franchise agreements. The franchisee has counterclaimed alleging fraudulent inducement and breach of contract. Prior actions involving Maid Right, LLC's affiliates include several settled lawsuits ranging from 2011 to 2021 for breach of contract, fraud, negligent misrepresentation, and disputes with vendors. Governmental actions include several consent orders between 2016 and 2023 related to franchise registration and disclosure violations in Maryland, Illinois, Virginia, California, and Washington, involving penalties, costs, rescission offers, and a temporary bar for Paul Flick, the CEO, from offering franchises in California.
Bankruptcy History
Maid Right, LLC has no bankruptcy history to disclose.
Agreement Terms
Initial Term
10 years
Renewal Term
10 years
Renewal Conditions
To renew their franchise, Maid Right franchisees must provide written notice 6 to 9 months before their agreement expires. They must be in full compliance with their Franchise Agreement and all other agreements, sign the then-current Franchise Agreement (which may have materially different terms and fees, including royalty minimums and changes to territory size), pay a renewal fee equal to the greater of 25% of the current initial Franchise Fee or $15,000, maintain and update their vehicles, renovate their business to meet current standards, have satisfied all monetary obligations, meet current qualification and training requirements, and sign a general release of claims.
Training & Support Program
Franchisor Assistance
Before opening, Maid Right helps franchisees by designating their Protected Territory, providing an initial training program, lending a Brand Standards Manual (which includes details on employment, job descriptions, and suggested pay scales), offering a list of approved suppliers, assisting with mandatory software systems, websites, and email setup, consulting on external office locations, and suggesting pricing policies (though franchisees set minimum prices). After opening, Maid Right offers additional sales, promotional, and operational assistance upon request. They provide periodic advice and guidance via phone, email, and newsletters on services, operations, accounting, and marketing. They may also make periodic on-site visits and offer ongoing training as needed. Maid Right provides updates to the System, Brand Standards Manual, and approved suppliers/products. They approve local advertising materials, operate a contact center for centralized customer service and scheduling, and continue to suggest pricing policies.
Initial Training Hours
80
Training Location
Hybrid: Online/virtual for two weeks, followed by one week in-person at Maid Right, LLC's corporate offices in Charlottesville, Virginia.
Ongoing Support
After opening, Maid Right provides ongoing support through periodic advice and general guidance via telephone, email, facsimile, and newsletters. They may make periodic on-site visits for consultation, assistance, and guidance in various aspects of operation and management. Maid Right also makes operations assistance and ongoing training available as deemed necessary, and may require franchisees, managers, and/or employees to attend refresher training or regional meetings. Franchisees and/or managers are also required to attend an annual convention. Many additional training courses are available through an online learning management system, or may be conducted live online, at headquarters, or at the franchisee's location.
Franchise Requirements
Industry Experience Required
No
Management Experience Required
No
Sales Experience Required
No
Technical Skills Required
No
Operational Details
Location Type
Hybrid
Owner Participation
Supervisory
Territory Type
Protected
Territory Size Requirements
Maid Right franchisees receive a Protected Territory defined by zip codes. This geographic area must contain not less than 50,000 to 80,000 single-family dwellings.
Staffing Notes
Maid Right businesses must always be under the direct, on-premises, full-time supervision of a Designated Manager who has successfully completed the initial training program. Franchisees are solely responsible for all aspects of hiring, compensating, supervising, and firing their own employees. Maid Right emphasizes that it does not dictate or control employee wages, benefits, hours, scheduling, duties, supervision, work rules, discipline, hiring, or firing, and that Maid Right and the franchisee are not joint employers. Franchisees must train their employees, ensure they wear approved uniforms, and maintain a neat appearance while providing competent and courteous service. Maid Right also requires franchisees to maintain sufficient inventory and employ enough qualified staff to operate the business at maximum capacity and efficiency. Any third-party subcontractors engaged by the franchisee must also comply with Maid Right's quality, performance, and insurance standards.