Hello Garage Franchise
Audited FinancialsRisk Score
Pending analysis
Investment Range
$130,828 - $160,334
Franchise Fee
$18,500
Min Cash Required
$6,000
Total US Locations
117
Business Summary
Hello Garage offers commercial and residential garage renovation services. This includes the installation of concrete floor coatings, storage cabinets, slatwall, lighting, and other related products and services.
Corporate History
Hello Garage Franchising, LLC was formed in November 2019 and began offering franchises in July 2020. The company is part of a larger family of businesses under the Nancy J. Thrasher 2015 Irrevocable Family Trust. Its affiliate, Supportworks, Inc., incorporated in October 2009, develops proprietary sales software and supplies products to Hello Garage franchisees. Another affiliate, Thrasher, Inc., formed in October 2009 as a successor to a business originally organized in 1988, provides foundation and concrete repair services and also plans to operate Hello Garage franchised businesses.
Financial Overview
Investment Range
$130,828 - $160,334
Franchise Fee (Low)
$18,500
Franchise Fee (High)
$49,500
Minimum Cash Required
$6,000
Royalty %
3%
Marketing %
10%
Equipment Costs (Low)
$50,454
Equipment Costs (High)
$63,387
Working Capital
$8,000
Audited Financials
Yes
Offers Financing
No
Audit Opinion
Unqualified opinion
Financial Health Notes
Hello Garage Franchising, LLC has experienced recurring losses and currently has negative working capital. The company's member's equity showed a deficit of $(229,596) in 2024. To address liquidity needs, the principal members have committed to providing additional funds for the upcoming year to ensure the company can meet its obligations.
Financing Details
Hello Garage Franchising, LLC does not offer any direct or indirect financing to its franchisees. This means the franchisor will not provide loans or guarantee notes, leases, or other obligations for franchisees. Franchisees must secure their own funding.
Performance Metrics
Total US Locations
117
Franchised Units
103
Corporate Units
14
Avg Square Footage
650
Franchising Since
2020
Legal & Compliance Analysis
Recent Litigation
No
Bankruptcy
No
Litigation Summary
Hello Garage Franchising, LLC has no litigation to disclose, meaning the company has not been involved in any material legal disputes or actions that would require disclosure.
Bankruptcy History
Hello Garage Franchising, LLC has no bankruptcy history to disclose, meaning neither the franchisor nor its key personnel have been involved in any bankruptcy proceedings.
Agreement Terms
Initial Term
10 years
Renewal Term
10 years
Renewal Conditions
To renew, Hello Garage franchisees must provide written notice at least 180 days before the agreement ends, fully comply with all agreement provisions and brand standards, ensure their Principal Owner completes any required refresher training, pay a renewal fee equal to 20% of the then-current initial franchise fee for the first territory, sign the franchisor's current franchise agreement (which may have different terms), sign a general release of claims, and upgrade/modernize their business to meet current standards.
Training & Support Program
Franchisor Assistance
Hello Garage Franchising, LLC provides pre-opening assistance including approving the Operating Manager and Designated Owner, designating the protected territory, providing a list of approved suppliers and supplies, offering an initial training program, granting access to confidential manuals, and providing an opening assistance representative. Ongoing support includes operating a Designated Accounts program, offering advisory services on operations, products, marketing, and sales, providing updated manuals, additional training and assistance, and National Appointment Center services.
Initial Training Hours
73
Training Location
Hybrid: virtual (franchisee's office) and in-person (Papillion, Nebraska)
Ongoing Support
Hello Garage Franchising, LLC provides ongoing support through advisory services on operations, products, marketing, and sales, updated manuals, and access to a National Appointment Center. The franchisor may require franchisees, the Designated Owner, and Operating Manager to attend supplemental and refresher training programs. Additional on-site training and operating assistance are available for a fee ($1,000 per trip plus costs). Franchisees are also required to attend an annual 'Summit' conference to network and learn new skills, for which there is a registration fee.
Franchise Requirements
Ideal Candidate Profile
Hello Garage Franchising, LLC requires the franchised business to be under the direct supervision of an approved Principal Owner and an approved Operating Manager. If the Designated Owner (Principal Owner overseeing the business) and Operating Manager are different, the Operating Manager must work full-time in the business and manage it day-to-day. The Designated Owner oversees the business but is not required to be involved in daily operations if an Operating Manager is hired. Honorably discharged veterans and their spouses are also offered a discount on the initial franchise fee, implying they are a target demographic.
Industry Experience Required
No
Management Experience Required
Yes
Sales Experience Required
No
Technical Skills Required
No
Operational Details
Location Type
Hybrid
Owner Participation
Supervisory
Territory Type
Protected
Staff Count
4
Territory Size Requirements
Hello Garage Franchising, LLC defines each Protected Territory to include up to approximately 75,000 qualified single-family households. The territory size is determined by factors such as a commute of about an hour throughout the area. If a franchisee requests and is granted a territory exceeding 75,000 households, an additional fee of $0.66 per household is charged for the excess population.
Staffing Notes
Hello Garage Franchising, LLC requires the franchised business to be under the direct supervision of an approved Principal Owner. A separate, approved Operating Manager must be hired to manage day-to-day operations on a full-time basis, and this individual cannot hold other significant management responsibilities outside the business. Franchisees are also recommended to train at least two production employees, and sales employees can attend sales training. This implies a need for an Operating Manager, at least one sales employee, and at least two production employees, though specific total staff counts are not provided.