Hear Again America logo

Hear Again America Franchise

Audited Financials
HealthcareEst. 2022Deerfield Beach, FL
www.hearagainamerica.com

Risk Score

Pending analysis

Investment Range

$187,100 - $318,450

Franchise Fee

$30,000

Total US Locations

37

Business Summary

Hear Again Franchising offers franchisees the opportunity to own and operate a hearing aid retail store under the Hear Again America name and associated trademarks. Franchisees sell a full range of prescription and over-the-counter hearing aids manufactured for Hear Again America, along with related products and services, from authorized hearing aid centers.

Corporate History

Hear Again Franchising, LLC was organized as a Florida limited liability company on August 9, 2022, and began offering Hear Again America franchised businesses in January 2023. The company leverages the experience of its affiliates, Hear Again, LLC (organized in 2013) and SouthEast Hearing Partners LLC (organized in 2018), which have been operating hearing aid businesses since 2013, with some locations in operation since 1978.

Financial Overview

Investment Range

$187,100 - $318,450

Franchise Fee (Low)

$30,000

Franchise Fee (High)

$50,000

Royalty %

5%

Equipment Costs (Low)

$71,500

Equipment Costs (High)

$155,000

Working Capital

$40,000

Audited Financials

Yes

Offers Financing

No

Audit Opinion

Unqualified opinion

Financial Health Notes

Hear Again Franchising's financial condition, as reflected in its financial statements, raises questions about the company's ability to provide services and support to its franchisees. The company reported a net loss of $370,229 in 2024 and $188,179 in 2023, resulting in negative member equity of $(561,467) as of December 31, 2024. While the auditors issued an unqualified opinion on the financial statements, a special risk disclosure in the FDD highlights these financial concerns.

Financing Details

Hear Again Franchising does not offer any direct or indirect financing options to its franchisees, nor does it guarantee any notes, leases, or other financial obligations for them.

Performance Metrics

Total US Locations

37

Franchised Units

4

Corporate Units

33

Avg Square Footage

1,000

Franchising Since

2023

Agreement Terms

Initial Term

10 years

Renewal Term

10 years

Renewal Conditions

To renew their franchise agreement, Hear Again Franchising franchisees must provide advance written notice, obtain approval, be in compliance with their current Franchise Agreement, pay all outstanding amounts owed to Hear Again Franchising, remodel their premises to meet current standards, sign a new agreement, attend refresher training, and execute a general release of claims.

Training & Support Program

Franchisor Assistance

Hear Again Franchising provides franchisees with pre-opening assistance that includes reviewing and approving site selections, approving leases with specific provisions, and approving contractors. Hear Again Franchising also offers standard design and layout plans for centers. Franchisees receive initial training for up to three representatives and electronic access to the Operations Manual. Hear Again Franchising provides advice on local marketing and networking efforts, along with templates for service agreements. After opening, Hear Again Franchising reviews advertising and promotional materials, manages the Brand Fund (if established), and offers additional consulting and educational support upon reasonable request. Hear Again Franchising also reviews site relocations, provides pricing guidance, and conducts inspections.

Initial Training Hours

35

Training Location

Franchisor headquarters in Boca Raton, Florida, or designated company-owned outlets, or franchisee's center

Ongoing Support

Hear Again Franchising provides ongoing assistance by reviewing franchisee advertising and promotional programs. If a Brand Fund is established, Hear Again Franchising will manage it. Franchisees can request additional consulting and educational support, which Hear Again Franchising will provide subject to staff availability. Hear Again Franchising also evaluates proposed relocation sites and provides guidance on pricing policies. The company conducts inspections of centers to ensure compliance and may require franchisees and employees to attend periodic mandatory training programs.

Franchise Requirements

Ideal Candidate Profile

Hear Again Franchising seeks qualified individuals or entities who meet educational, managerial, and business standards. Ideal candidates should possess good moral character, a strong business reputation, and a solid credit rating, along with the aptitude and financial resources to operate a Hear Again America franchise. Franchisees should also be committed to not operating a competing business and must not be subject to any conflicting non-competition agreements. The Operating Principal must hold at least a 10% ownership interest and both the Operating Principal and Key Manager must successfully complete training.

Industry Experience Required

No

Management Experience Required

Yes

Sales Experience Required

No

Technical Skills Required

Yes

Operational Details

Location Type

Retail

Owner Participation

Supervisory

Territory Type

Limited

Territory Size Requirements

Hear Again Franchising defines the franchisee's territory as typically a three-mile radius around their center. However, if the center is in a major metropolitan downtown area or central business district, the territory may be limited to a radius of two blocks to three miles. Territory boundaries can also be described using zip codes, streets, landmarks, or county lines.

Staffing Notes

Hear Again Franchising requires that the franchised business always be under the personal supervision of either the franchisee, an Operating Principal, a Key Manager, or a trained attendant, with a Key Manager or another trained manager available during all operating hours. The Operating Principal must hold at least a 10% ownership interest and have authority over business decisions. All employees involved in testing hearing or fitting hearing aids must be appropriately licensed or registered according to state laws. Hear Again Franchising advises that the center manager and consultants obtain certification from the National Board for Certification in Hearing Instrument Sciences (NBC-HIS) or an advanced degree in audiology if required by the state. The franchisee, Operating Principal, and Key Managers are responsible for training other employees.