Handyman Connection Franchise
Audited FinancialsRisk Score
Pending analysis
Investment Range
$110,722 - $231,114
Franchise Fee
$60,000
Total US Locations
47
Business Summary
Handyman Connection offers franchises for businesses that provide small to medium home repairs and light remodeling services to residential customers. These services include plumbing, electrical, carpentry, drywall, plastering, and painting. Handyman Connection also provides referral and other services to independent contractors. Services are typically not performed beyond a two-story elevation, and individual projects usually do not exceed $15,000, with an aggregate limit of $30,000 in the first two years, unless approved by Handyman Connection. All work is performed by independent contractors or employees recruited by the franchisee.
Corporate History
Handyman Connection's history began with its predecessor, Handyman Connection, Inc. (formerly Mamar, Inc.), an Ohio corporation, which started franchising in the U.S. and Canada in January 1993. Initially, FS Brands, Inc. owned 80% of this predecessor, with Jeffrey A. Wall owning the remaining 20%. In December 2013, FS Brands sold its stock to JW, LLC, an entity wholly-owned by Mr. Wall. Subsequently, in January 2014, Trident Investment Partners, Inc., an Illinois corporation formed in December 2013, merged with the predecessor, becoming the surviving entity. This merger transferred all rights to the Handyman Connection® trademark and franchise system to Trident Investment Partners, Inc. d/b/a Handyman Connection, which has continued to offer franchises in the United States since January 2014.
Financial Overview
Investment Range
$110,722 - $231,114
Franchise Fee (Low)
$60,000
Franchise Fee (High)
$70,000
Royalty %
6%
Marketing %
2%
Equipment Costs (Low)
$1,200
Equipment Costs (High)
$13,100
Working Capital
$22,430
Audited Financials
Yes
Offers Financing
No
Audit Opinion
Unqualified opinion
Financial Health Notes
Handyman Connection appears to be in sound financial health. Its financial statements received an unqualified opinion from independent auditors, indicating that the statements present fairly its financial position and results of operations. The company reported net income of $125,979 in 2024 and generated positive cash flows from operating activities in both 2024 ($194,957) and 2023 ($152,866). As of December 31, 2024, Handyman Connection held over $2 million in cash and cash equivalents. There are no indications of substantial doubt about Handyman Connection's ability to continue as a going concern.
Financing Details
Handyman Connection does not offer any direct or indirect financing to its franchisees, nor does it guarantee their notes, leases, or other obligations. However, Handyman Connection assists franchisees seeking Small Business Association (SBA) financing by agreeing to enter into the SBA's prescribed universal addendum to streamline the approval process.
Performance Metrics
Total US Locations
47
Franchised Units
47
Corporate Units
0
Franchising Since
1993
Legal & Compliance Analysis
Recent Litigation
No
Bankruptcy
No
Litigation Summary
Handyman Connection has no litigation, including administrative, criminal, or civil actions, that is required to be disclosed in Item 3 of its Franchise Disclosure Document.
Bankruptcy History
Handyman Connection has no bankruptcy history, including any filings by the franchisor, its predecessors, affiliates, officers, or general partners, that is required to be disclosed in Item 4 of its Franchise Disclosure Document.
Agreement Terms
Initial Term
10 years
Renewal Term
10 years
Renewal Conditions
To renew their franchise agreement, Handyman Connection franchisees must provide written notice of their intent to renew at least 180 days before the current agreement expires. They must ensure they have the right to operate their business at an approved location for the new term, or secure an approved substitute. Franchisees are required to complete all necessary maintenance, updating, and remodeling of their business premises, equipment, and materials to meet Handyman Connection's then-current system standards and specifications at least 90 days prior to expiration. They must also be in substantial compliance with all agreements, have satisfied all monetary obligations to Handyman Connection and its affiliates, and meet their minimum performance criteria and customer satisfaction ratings. As part of the renewal, franchisees must sign Handyman Connection's then-current franchise agreement, which may contain materially different terms, including new performance criteria and fees. Additionally, they must satisfy current training requirements at their own expense, sign a general release, and pass a background check at least 120 days before expiration. Finally, franchisees must have attended the Annual Conference in person for the entirety of each of the three years preceding the end of the initial term.
Training & Support Program
Franchisor Assistance
Before opening, Handyman Connection assists franchisees by designating their territory, providing access to its confidential Operations Manual, and conducting an initial training program of up to five weeks for the franchisee and one manager. Handyman Connection may also offer training for additional or replacement employees for a tuition fee. It provides specifications and designates suppliers for required goods and services, including proprietary products. Ongoing support includes continuing consultation and advice regarding business management and operation, provided via telephone and intranet. Handyman Connection may also offer additional training programs and refresher courses, which franchisees may be required to attend at their own expense. Additionally, Handyman Connection manages system-wide advertising, publicity, and market research through the Brand Development Fund to promote the system and brand. Franchisees are required to sell all proprietary products and services designated by Handyman Connection.
Initial Training Hours
166
Training Location
Franchisor's headquarters, current franchisees' offices, online/virtual, or in the franchisee's territory
Ongoing Support
Handyman Connection provides ongoing consultation and advice regarding the management and operation of the franchised business, delivered through telephone and intranet communication. The franchisor may also offer additional training programs and refresher courses on a local, regional, or national level for franchisees, their managers, and employees, with attendance potentially being mandatory at the franchisee's expense. Additionally, Handyman Connection manages system-wide advertising, publicity, and market research through the Brand Development Fund to promote the system.
Franchise Requirements
Ideal Candidate Profile
Handyman Connection seeks individuals who are willing to personally manage their business on a full-time basis, or ensure a Key Employee does so. Ideal candidates should possess good moral character, a strong business reputation, and a solid credit rating. They should have the aptitude, skills, and ability to conduct the business, along with adequate financial resources and capital. Candidates must be committed to operating the business in strict compliance with Handyman Connection's methods, standards, and specifications. They must also be prepared to comply with all applicable federal, state, and local laws and licensing requirements relevant to home repair and remodeling businesses.
Industry Experience Required
No
Management Experience Required
Yes
Sales Experience Required
No
Technical Skills Required
No
Operational Details
Location Type
Commercial
Owner Participation
Full-Time
Territory Type
Non-Exclusive
Territory Size Requirements
Handyman Connection territories are defined using a "housing count" metric, referred to as Households (HHs), based on data from the United States Postal Service. Each grouping of 50,000 HHs is considered an "HH Group." Territories typically range from approximately 75,000 to 100,000 HHs, though actual sizes may vary. For calculating minimum royalty fees, if a territory has more than 50,000 HHs but less than a multiple of 50,000, the number of HH Groups is rounded down to the nearest whole number.
Staffing Notes
Handyman Connection franchisees are required to employ or contract with a sufficient number of qualified personnel and craftsmen to provide honest, ethical, prompt, courteous, and efficient service. Staff must be trained according to Handyman Connection's practices, policies, and procedures outlined in the Operations Manual. Franchisees must conduct yearly background checks for all active craftsmen, verifying no felony convictions or charges involving theft, fraud, sexual offenses, or violent behavior. Each franchised business must have a full-time manager (who can be the franchisee) and a Customer Service Representative (CSR) in the office to schedule craftsmen. Franchisees maintain sole authority and control over their staff and craftsmen, and Handyman Connection is not considered a joint employer.