Fyzical Franchise
Audited FinancialsRisk Score
Pending analysis
Investment Range
$64,250 - $519,100
Franchise Fee
$20,000
Min Cash Required
$1,000
Total US Locations
595
Business Summary
FYZICAL operates physical rehabilitation centers that provide patients with physical therapy programs for rehabilitation, balance, medical-based wellness, and pain management. These centers also offer other products and services that FYZICAL authorizes from time to time. The services are delivered by licensed and qualified therapists in state-of-the-art facilities using proprietary methods and formulas.
Corporate History
FYZICAL, LLC was originally established as a Florida limited liability company on August 28, 2012, before converting to a Delaware limited liability company on December 22, 2017. The company began offering FYZICAL physical rehabilitation center franchises on July 15, 2013. While FYZICAL, LLC does not directly own or operate any centers, its affiliates owned and operated 56 FYZICAL Centers as of December 31, 2024.
Financial Overview
Investment Range
$64,250 - $519,100
Franchise Fee (Low)
$20,000
Franchise Fee (High)
$49,000
Minimum Cash Required
$1,000
Royalty %
6%
Equipment Costs (High)
$256,000
Working Capital
$5,500
Audited Financials
Yes
Offers Financing
Yes
Audit Opinion
Unqualified opinion
Financial Health Notes
The franchisor's financial condition, as reflected in its financial statements, calls into question FYZICAL's financial ability to provide services and support to franchisees. As of December 31, 2024, FYZICAL has a member's deficit of $17,733,789. This negative equity is also highlighted in the Virginia state-specific addendum, which notes that the estimated initial investment for a franchisee ($64,250 to $519,100) exceeds the franchisor's member's equity.
Financing Details
FYZICAL may offer financing for a portion of the initial franchise fee to existing FYZICAL franchisees who meet certain credit requirements. This financing can cover up to 80% of the initial franchise fee, with the franchisee paying a minimum of 20% down. The loan term is 36 months, with an annual interest rate of 9.8%. These loans are secured by a lien on all of the Center's assets, and all owners are required to provide a personal guaranty. Except for this specific program for existing franchisees, FYZICAL does not offer other direct or indirect financing and does not guarantee any third-party notes, leases, or obligations.
Performance Metrics
Total US Locations
595
Franchised Units
539
Corporate Units
56
Avg Square Footage
1,700
Franchising Since
2013
Legal & Compliance Analysis
Recent Litigation
Yes
Bankruptcy
No
Litigation Count
4
Litigation Summary
FYZICAL currently has four litigation cases. Merissa Kihnke, a former in-house general counsel, filed a lawsuit in September 2023 against FYZICAL and its parent company, alleging constructive discharge in violation of the Florida Whistleblower Act. Former employee Dr. Christopher Mulvey filed a Second Amended Complaint in September 2024, alleging his termination was retaliation under Florida's Private Whistleblower Act and the False Claims Act. PG Therapy LLC, a franchisee, filed a complaint in August 2024 asserting causes of action for breach of contract, fraudulent misrepresentation, negligent misrepresentation, unjust enrichment, and implied covenant of good faith and fair dealing. Lastly, a qui tam complaint, U.S. ex rel. James R. Berkley v. Ocean State LLC, et al., filed in December 2020, alleges violations of the False Claims Act by FYZICAL's parent company and other portfolio companies related to Paycheck Protection Program loan applications. All these cases are currently in the discovery process, with the U.S. Department of Justice having declined to intervene in the Berkley litigation.
Bankruptcy History
FYZICAL has no bankruptcy history that is required to be disclosed in this Item.
Agreement Terms
Initial Term
10 years
Renewal Term
10 years
Renewal Conditions
To renew their franchise agreement, FYZICAL franchisees must notify the franchisor between 90 and 180 days before their initial term expires. They must be in good standing, without any defaults under their existing agreements with FYZICAL or its affiliates. Franchisees are required to sign the franchisor's then-current franchise agreement and all related documents, which may have different terms and conditions. A successor franchise fee, equal to 10% of the then-current initial franchise fee for their Protected Area, must be paid. Additionally, franchisees must sign a General Release, remodel or upgrade their Center to comply with current brand standards and specifications, and ensure they have the right under their lease to maintain possession of the Approved Location throughout the entire renewal term. They must also take any other actions that the franchisor reasonably requires.
Training & Support Program
Franchisor Assistance
Before opening, FYZICAL provides franchisees with approval for their Center's location, build-out, and design. They grant access to electronic operating manuals, provide written specifications for required goods and services, and offer an initial training program. For multi-unit developers, FYZICAL designates the number of centers to be developed and their deadlines. The franchisor also assists with grand opening advertising, marketing, and public relations for the initial five months. After opening, FYZICAL continues to provide access to the operating manuals, offers ongoing guidance and recommendations for improving marketing and operations, and maintains an internet website listing franchisees in good standing. Optional support includes on-site training (for a fee), periodic refresher training (for a fee), and national or regional conferences (with franchisees covering travel and lodging). FYZICAL may also negotiate discounted purchase agreements with suppliers and develop private label goods for sale at the centers.
Initial Training Hours
47
Training Location
Corporate headquarters in Sarasota, FL and online/virtual
Ongoing Support
After opening, FYZICAL requires franchisees to comply with a 90-Day Post-Open Success program, which involves weekly virtual meetings with a Post-Open success coach for the first three months. The franchisor provides continued access to electronic operating manuals, assists with marketing and promotion for the first five months of operation, and offers ongoing guidance and recommendations for improving the center's marketing and operations. FYZICAL also maintains a website listing all franchisees in good standing. Additionally, the franchisor may offer optional periodic refresher training programs (for a fee), on-site training (for a fee), and holds national or regional conferences (with franchisees responsible for travel and lodging). Franchisees also have access to 548 online courses, webinars, and training videos through 'FYZICAL College' at no additional charge for owners and employees.
Franchise Requirements
Ideal Candidate Profile
FYZICAL seeks franchisees who will either be Licensed Professionals (physical therapists) serving as the Operating Principal, or owners who will recruit and hire a qualified Licensed Professional to serve as a full-time Clinical Director. This Operating Principal or Clinical Director must have sufficient general management or supervisory experience to oversee the day-to-day operations of a FYZICAL Center.
Industry Experience Required
Yes
Management Experience Required
Yes
Sales Experience Required
No
Technical Skills Required
No
Operational Details
Location Type
Commercial
Owner Participation
Hands-On
Territory Type
Protected
Staff Count
2
Territory Size Requirements
FYZICAL defines the Protected Area as a geographic territory with a radius around the center that encompasses a population of approximately 40,000 people. The specific size of the radius is determined based on achieving this population threshold. This Protected Area's size will not change due to population shifts during the franchise agreement term.
Staffing Notes
Each FYZICAL Center must employ at least one Licensed Professional, which includes physical therapists. If the franchisee is a business entity or comprises multiple individuals, an Operating Principal must be appointed to oversee the center's daily management. This Operating Principal is required to successfully complete FYZICAL's initial training program, which includes pre-lab courses, an orientation, and a lab program. If neither the franchisee nor the Operating Principal is a Licensed Professional or actively involved in daily supervision, a Clinical Director must be hired. This Clinical Director must be a Licensed Professional with substantial supervisory experience, work full-time, and also complete the initial training program. Additionally, a Client Care Specialist must complete a virtual administrative training track program prior to the center's opening. Franchisees are solely responsible for hiring, training, and supervising all other employees, ensuring a sufficient number of trained staff are always available. These employees work for the franchisee, not FYZICAL. A minimum of two clinical staff members is indicated by the requirement of having one computer per clinical staff member, with a minimum of two computers per center. Ongoing training and development are provided through a 90-Day Post-Open Success program, including weekly virtual meetings with a coach. Periodic refresher training sessions may be mandatory for the Operating Principal, Clinical Director, Licensed Professionals, and other key employees. All employees and agents who handle confidential information must sign a Confidentiality Agreement. The Clinical Director, Licensed Professionals, and other employees with access to trade secrets must also sign a Nondisclosure, Nonsolicitation, and Noncompetition Agreement, and a Media Release Consent Form.