FirstLight Home Care logo

FirstLight Home Care Franchise

Audited Financials
Senior CareEst. 2009Cincinnati, OH
www.firstlighthomecare.com
Financing Available

Risk Score

Pending analysis

Investment Range

$126,825 - $218,820

Franchise Fee

$40,000

Min Cash Required

$75,000

Total US Locations

238

Business Summary

FirstLight Home Care offers franchise opportunities for businesses that provide hands-on personal care and in-home assistance to individuals. This includes companion care, dementia care, and help with daily activities for seniors and other adults. FirstLight Home Care franchisees can also provide supplemental staffing services for nursing homes, hospitals, assisted living facilities, and other institutional settings, as well as skilled nursing care and other related products as approved by FirstLight Home Care.

Corporate History

FirstLight HomeCare Franchising, LLC was initially formed as an Ohio limited liability company on December 7, 2009. The company later converted to a Delaware limited liability company on December 8, 2020. FirstLight Home Care began offering franchises in March 2010. It operates as a wholly owned subsidiary of Cornerstone Franchise Brands, LLC.

Financial Overview

Investment Range

$126,825 - $218,820

Franchise Fee (Low)

$40,000

Franchise Fee (High)

$50,000

Minimum Cash Required

$75,000

Minimum Net Worth

$150,000

Royalty %

5%

Marketing %

1%

Equipment Costs (Low)

$250

Equipment Costs (High)

$2,450

Working Capital

$61,500

Audited Financials

Yes

Offers Financing

Yes

Audit Opinion

Unqualified opinion

Financial Health Notes

FirstLight Home Care's financial statements, provided by its affiliate Cornerstone Franchise Brands, LLC, are audited and show an unqualified opinion from the auditor, indicating that the financials are presented fairly in all material respects. The company maintains a liquid cash balance sufficient to meet anticipated operating expenditures for the next one to two months. Net income was $6,980,678 for 2024 and $5,902,754 for 2023, reflecting healthy financial performance. While the auditor's report mentions management's responsibility to evaluate for substantial doubt about the company's ability to continue as a going concern, the unqualified opinion suggests no such substantial doubt was identified by the auditor.

Financing Details

FirstLight Home Care, through its affiliate Cornerstone Finance, offers financing to select franchisees. For those purchasing existing FirstLight Home Care businesses, up to $25,000 is available for working capital. For conversion franchisees, up to $25,000 can be financed toward the initial franchise fee. Both loan types carry an interest rate of 1.5% per month (18% per annum). Repayment terms are 36 monthly payments for existing business purchases and 24 monthly payments for conversion franchisees. Mandatory prepayments are based on monthly cash collections: 5% for revenues between $10,000 and $20,000, 10% for revenues exceeding $20,000, and a minimum payment of $250 if revenues are below $10,000. To qualify, franchisees need a FICO score of at least 660 or within the range determined by Cornerstone Finance, no personal bankruptcy within the last five years, and combined liquid assets of at least $75,000 or a net worth of $150,000 (including home equity). The loans are secured by the franchisee entity's stock and assets, plus a personal guaranty from the owners.

Performance Metrics

Total US Locations

238

Franchised Units

238

Corporate Units

0

Avg Square Footage

700

Franchising Since

2010

Agreement Terms

Initial Term

10 years

Renewal Term

10 years

Renewal Conditions

To renew their franchise agreement, FirstLight Home Care franchisees must give written notice between 6 months and 1 year before their current term ends. They must be in good standing, meaning no defaults under their agreement or any other agreements with FirstLight Home Care. Franchisees need to demonstrate their ability to occupy their business premises for the entire renewal term and agree to update or remodel the premises to meet current FirstLight Home Care standards. They are also required to sign FirstLight Home Care's then-current Franchise Agreement, which may have different terms including fees and minimum performance standards. A general release of all claims against FirstLight Home Care up to the renewal date must be executed, and franchisees must comply with current training requirements and conform their business to all updated standards. A renewal fee of $7,500 is due, plus an additional area fee if their franchised area has grown since the original agreement was signed.

Training & Support Program

Franchisor Assistance

Before opening, FirstLight Home Care assists franchisees by reviewing and accepting their business location, designating their franchised area by zip codes, and providing initial training. This initial training, known as "Flight School," is a 5-day intensive program at FirstLight Home Care's home office in Cincinnati, Ohio, and covers business formation, infrastructure, licensure, supplier introductions, financial systems, market analysis, HR, technology tools, sales, marketing, and client care. Tuition is free for up to two attendees (the franchisee and a manager). FirstLight Home Care also offers field support and provides software for scheduling, client relationship management, accounting, and intranet access. After opening, FirstLight Home Care provides ongoing assistance through business advice and consultation via video conferencing and on-site visits. Franchisees receive merchandising, marketing, and other data, as well as periodic individual or group advice and assistance. They also receive bulletins, brochures, and reports about FirstLight Home Care's plans, policies, research, and developments. Franchisees are required to attend at least one regional or national meeting each year.

Initial Training Hours

70

Training Location

FirstLight Home Care home office in Cincinnati, Ohio

Ongoing Support

After opening, FirstLight Home Care provides ongoing support to franchisees through business advice and consultation, offered at a reasonable frequency via video conferencing and on-site visits. The franchisor also makes available merchandising, marketing, and other data and advice deemed helpful for operations. Franchisees receive periodic individual or group advice, consultation, and assistance through various channels like personal visits, email, telephone, newsletters, or bulletins. They are also provided with bulletins, brochures, and reports regarding the FirstLight Home Care System's plans, policies, research, developments, and activities. Franchisees must attend at least one regional or national meeting held by FirstLight Home Care each calendar year.

Franchise Requirements

Ideal Candidate Profile

FirstLight Home Care seeks franchisees who are actively engaged in their business, as it is not an absentee-owner model. Ideal candidates must be either the franchisee themselves or a designated manager who has been approved by FirstLight Home Care in writing, dedicates full time and energy to operating the business, and has successfully completed the initial training program. Franchise owners must have a good moral character, reputation, and credit rating, possess the aptitude and ability to run the business (potentially evidenced by prior related business experience), and have adequate financial resources and capital. Financial requirements include having at least $75,000 in liquid assets or $150,000 in net worth (including home equity). Background checks on all employees, including managers, are required to meet operational guidelines.

Industry Experience Required

No

Management Experience Required

Yes

Sales Experience Required

No

Technical Skills Required

No

Operational Details

Location Type

Commercial

Owner Participation

Full-Time

Territory Type

Protected

Staff Count

2

Territory Size Requirements

Each FirstLight Home Care franchise operates within a protected geographic area defined by specific zip code(s). Generally, each franchised area includes approximately 250,000 residents, with about 25,000 of those residents being 65 years of age or older. After signing the Franchise Agreement and commencing operations, FirstLight Home Care franchisees may request to add additional zip codes to their franchised area.

Staffing Notes

FirstLight Home Care requires a minimum staff of at least two full-time equivalents, including a manager who has completed all necessary training, by the time the franchised business opens. All employees must be directly employed by the franchisee; the use of subcontractors is not permitted. Background checks and credit checks are mandatory for all employees, including managers, before their hire date, and the results must meet the guidelines provided in the Operations Manual. These checks must be updated for existing employees at least annually, or more frequently if concerns arise about an employee's record. The business must always be under the direct, on-premises supervision of the franchisee or an approved, trained individual who dedicates their full time and energy to operating the business.