Assisting Hands Home Care Franchise
Audited FinancialsRisk Score
Pending analysis
Investment Range
$36,500 - $176,500
Franchise Fee
$50,000
Total US Locations
207
Business Summary
Assisting Hands Home Care businesses provide in-home non-medical and, for qualified clients, medical support services to individuals needing assistance, primarily senior citizens and disabled adults. These services help clients maintain their quality of life by allowing them to remain in their residences, offering support for daily tasks like bathing, dressing, cooking, and running errands. Assisting Hands Home Care may also offer temporary staffing services, resell medical equipment, and provide specialized programs such as virtual caregiver visits, in-person checks for nursing home residents, and on-site wellness checks at events.
Corporate History
Assisting Hands Home Care, LLC was established as an Arizona limited liability company on March 9, 2006. The company, operating under the names "Assisting Hands" and "Assisting Hands Home Care," began offering both individual Assisting Hands Business franchises and area representative franchises in the same year, 2006. Area Representatives are required to operate their own Assisting Hands business in addition to supporting other franchisees. As of December 31, 2024, Assisting Hands Home Care had 25 Area Representatives. The company itself has operated one Assisting Hands Business in Logan, Utah, since 2022. Assisting Hands Home Care has focused solely on franchising its home care businesses and area representative businesses since its inception and does not have a parent entity or predecessor.
Financial Overview
Investment Range
$36,500 - $176,500
Franchise Fee (Low)
$50,000
Franchise Fee (High)
$55,000
Royalty %
5%
Marketing %
0.5%
Equipment Costs (Low)
$4,200
Equipment Costs (High)
$20,500
Working Capital
$35,225
Audited Financials
Yes
Offers Financing
Yes
Audit Opinion
Unqualified opinion
Financial Health Notes
Assisting Hands Home Care's financial condition, as reflected in its audited financial statements, raises some questions about its long-term financial stability. As of December 31, 2024, Assisting Hands Home Care had a working capital deficit of $1,624,310 and incurred an operating loss of $2,305,431. The independent auditors noted that these conditions create substantial doubt about Assisting Hands Home Care's ability to continue operating as a going concern. Management's plan to address these issues involves continuing to develop and expand the franchise system by growing the franchise base. However, these financial statements do not include any adjustments that might result from the outcome of this uncertainty.
Financing Details
Assisting Hands Home Care does not regularly offer financing for its franchises. However, in specific situations, Assisting Hands Home Care may extend financing for a portion of the Initial Franchise Fee. If a franchisee receives this financing, they typically make a down payment of between 60% and 70% of the Initial Franchise Fee, with the remaining balance covered by a Promissory Note. This Promissory Note accrues interest at an agreed-upon rate of 10% per annum, calculated monthly, and can be prepaid at any time without penalty. The loan is secured by a pledge of security in the Assisting Hands franchise and all its assets. Franchisees must also sign a personal guarantee for the loan. A default on the Promissory Note is considered a default under the Franchise Agreement, which could lead to termination of the franchise and acceleration of payment for the principal balance. Franchisees would also be responsible for all costs of collecting amounts due, including attorney fees and court costs, and must waive certain legal defenses, including a jury trial. Assisting Hands Home Care does not typically sell, assign, or discount these Promissory Notes to third parties.
Performance Metrics
Total US Locations
207
Franchised Units
202
Corporate Units
5
Avg Square Footage
1,150
Franchising Since
2006
Legal & Compliance Analysis
Recent Litigation
No
Bankruptcy
No
Litigation Summary
Assisting Hands Home Care has no litigation history that is required to be disclosed in this Franchise Disclosure Document. This indicates that Assisting Hands Home Care has not been involved in any material legal actions, such as lawsuits concerning franchise relationships, bankruptcy, or fraud, within the reporting period.
Bankruptcy History
Assisting Hands Home Care has no bankruptcy history required to be disclosed in Item 4 of its Franchise Disclosure Document.
Agreement Terms
Initial Term
10 years
Renewal Term
10 years
Renewal Conditions
To renew, Assisting Hands Home Care franchisees must substantially comply with their current franchise agreement and all other agreements with Assisting Hands Home Care. They must correct any operational deficiencies identified in writing by Assisting Hands Home Care before the agreement's expiration. Franchisees are required to sign Assisting Hands Home Care's then-current franchise agreement and any related documents for the successor term, which may have different terms and conditions, including fees and territorial rights. A renewal fee equal to 10% of Assisting Hands Home Care's then-current initial franchise fee for a single business must be paid. If Assisting Hands Home Care is not offering franchises at the time of renewal, the fee will be 10% of the initial franchise fee in the most recent FDD, plus any attorney fees. Franchisees, their principal owners, and their spouses must also sign a general release of any and all known and unknown claims against Assisting Hands Home Care and its affiliates, excluding any existing judgments against Assisting Hands Home Care.
Training & Support Program
Franchisor Assistance
Assisting Hands Home Care provides comprehensive support to its franchisees. Before opening, Assisting Hands Home Care designates the territory, assists with site selection by authorizing the office location and reviewing lease agreements. It also provides specifications for all necessary equipment, inventory, and software, including the computer and scheduling system. Franchisees receive a copy of the Confidential Operations Manual and an initial training program for up to three people. Assisting Hands Home Care reviews and approves franchisees' proposed advertising and provides up to three days of on-site assistance and training after the business opens. During operation, Assisting Hands Home Care offers advice on business operations, allows continued use of confidential materials and trademarks, and provides additional training for new hires, refresher courses, or special assistance (which may incur additional fees). Assisting Hands Home Care reviews and approves advertising, conducts inspections and audits, and provides guidance based on these findings. Optionally, Assisting Hands Home Care may modify the System (including new products or equipment), make periodic visits to assist with management and operations (for a fee), manage the National Advertising Fund, host conferences, and set minimum/maximum resale prices for multi-area marketing programs. If Assisting Hands Home Care franchisees are located in an Area Representative's territory, the Area Representative will provide certain initial and ongoing support, including pre-opening checklists, state licensure guidance, recruiting/retention best practices, marketing material usage, daily operational shadowing, supervisory visits, payroll/invoicing, caregiver training, general mentoring, and conference calls.
Initial Training Hours
60
Training Location
Nampa, Idaho; Miami, Florida; or other designated locations. On-the-job training occurs at the franchisee's business or other designated locations.
Ongoing Support
After opening, Assisting Hands Home Care provides ongoing support to its franchisees. This includes providing advice on business operations through written materials, electronic media, telephone, or other methods, and allowing continued use of confidential materials and trademarks. Assisting Hands Home Care franchisees and their employees may receive additional training, refresher courses, or advanced training (some of which may incur fees), and they must attend a minimum of 75% of any mandatory ongoing training programs. Assisting Hands Home Care reviews and approves advertising materials and conducts inspections and audits of the business, offering guidance based on the results. Optionally, Assisting Hands Home Care may update the System, conduct periodic visits to the business (for a fee) to assist with management and operations, administer the National Advertising Fund, and hold national or regional conferences. For Assisting Hands Home Care franchisees in an Area Representative's territory, the Area Representative offers ongoing support such as guidance on state licensure, recruiting and retention best practices, proper use of marketing materials, daily operational shadowing (sales, marketing, staffing, scheduling, supervisory visits, payroll, invoices), caregiver training coordination, general mentoring, and conference calls to communicate new training initiatives and best local practices.
Franchise Requirements
Ideal Candidate Profile
Assisting Hands Home Care seeks individuals or Principal Owners (if the franchisee is an entity) who possess strong business skills, financial capability, and personal character. If the franchisee appoints a General Manager to oversee daily operations, this individual must have at least seven years of general business experience, including a minimum of two years in management roles such as human resources, accounting/finance, project management, or operations management, and must hold at least a 10% equity interest in the franchise. While experience in health care and home care is recommended, it is not explicitly required. Franchisees, Principal Owners, and General Managers are prohibited from holding interests in competing businesses. Spouses of franchise owners are also required to sign guarantee agreements for financial obligations.
Industry Experience Required
No
Management Experience Required
Yes
Sales Experience Required
No
Technical Skills Required
No
Min Years Experience
7
Operational Details
Location Type
commercial
Owner Participation
hands-on
Territory Type
exclusive
Territory Size Requirements
Assisting Hands Home Care territories are defined based on geographic areas with a population of approximately 225,000 people and at least 25,000 individuals over 65 years old. These territories are outlined using specific U.S. Postal Service zip codes or a map attached to the franchise agreement. The population data is derived from the U.S. Census report and other chosen statistical sources, with a focus on areas where about 80% of business is expected to come from clients aged 65 and over. Territory size may vary; densely populated metropolitan areas might have smaller territories with high population density, while less densely populated urban areas could have larger territories.
Staffing Notes
Assisting Hands Home Care requires the franchisee or a Principal Owner to manage the business. A General Manager may be appointed to handle day-to-day operations if approved by Assisting Hands Home Care. This General Manager must hold at least a 10% equity interest in the franchise, have a minimum of seven years of general business experience with two years in management (human resources, accounting/finance, project, or operations), and complete the initial training program. Experience in healthcare and home care is recommended but not mandatory for a General Manager. Up to three people, including the Principal Owner or General Manager, must attend and successfully complete the initial training program before opening. All employees, independent contractors, agents, or representatives with access to confidential information must sign a Confidentiality Agreement. Additionally, if the franchisee is an entity, all direct and indirect owners and their spouses must sign an Owners Agreement guaranteeing the franchisee's performance. For franchisees offering medical services, specific medical services training provided by a licensed clinical professional is required, in addition to meeting operational tenure and revenue thresholds.